Luxury Institute News

October 5, 2011

Time to check out Saks, Tiffany?

The economy is slowing, and most consumers are cutting back — but it looks like the well-heeled have barely noticed. That means the stocks of luxury retailers may be in for lift.

By Michael Brush
MSN Money
October 4, 2011

…And I hear a similar tale from the Luxury Institute, based in New York, which conducts regular surveys of wealthy consumers, those with annual incomes of $150,000 or more and median net worth of $1.2 million. Surveys done since the market meltdown started this summer found that despite such weakness, significantly fewer wealthy consumers say they will cut back on luxury-goods spending, compared with the previous two years. “They are feeling a little bit of the pain, but it is not dramatic,” says Milton Pedraza, Luxury Institute’s CEO…

Click the link to read the entire article: http://money.msn.com/investment-advice/time-to-check-out-saks-tiffany-brush.aspx

December 18, 2010

Countering counterfeits: How luxury brands are challenging the knock-off culture

By Rachel Lamb
Luxury Daily
December 17, 2010

Prestige brands continue their epochal battle against piracy and counterfeiting in hopes of stemming both lost revenue and tarnished brand equity.

Louis Vuitton, Tiffany & Co. and Fendi are just a few of the brands in wars against those selling – or permitting the sale of – knock-off items that look like luxury goods. The results of such counterfeits are damaging to luxury brands, both in terms of sales and brand equity.

“The biggest risk is certainly the concern of reputational damage,” said Milton Pedraza, CEO of the Luxury Institute, New York. “People will see a knock-off that looks a lot like a luxury item, and they’ll be put off by the fact that it’s not great quality, or the craftsmanship is poor.

“Luxury items obviously have great craftsmanship and have high standards, but consumers don’t always know that the items are counterfeit,” he said.

Damage done
A luxury brand’s most valuable asset is its status – it is known for its heritage, its quality of work, the quality of materials it uses and its price.

However, counterfeit items are almost always shoddily made. Although they may look the same, the materials are of poor quality and the high standards of which luxury brands pride themselves are gone.

This is damaging to a brand’s status in the luxury sector because unknowing consumers will assume that the knock-offs are real, and that all items made by the actual luxury brand are not worth the price.

“All popular brands and types of luxury manufacturers are susceptible to counterfeiting,” said Mark Rosenberg, intellectual property attorney at Sills, Cummis and Gross PC, New York. “It is pure economics. The greater the demand for a particular brand, the greater the incentive for counterfeiters to knock-off that brand.”

Another obvious concern is the economic dip that brands take when consumers buy pirated items instead of luxury ones.

“From an economic standpoint, the longer economy remains relatively stagnant and discretionary income limited, the more likely it is that consumers desiring luxury goods will consider purchasing a less expensive counterfeit,” said Mr. Rosenberg.

“This is particularly true where sophisticated counterfeiters are able to produce knock-offs that are nearly indistinguishable from the genuine product.”

What can be done?
Insofar as legal action, there is only so much that brands can do.

EBay has been sued for selling counterfeit goods mimicking Louis Vuitton, Dior, Gucci, Kenzo and Guerlain.

Upscale jewelry designer Tiffany & Co. even tried to sue eBay for not properly monitoring the buying and selling of knock-off goods trying to pass off as luxury jewelry.

However, the Supreme Court refused to  hear Tiffany’s case, dealing a blow to luxury brands who had hoped to stifle piracy on the Internet.

“The greatest challenge facing luxury brands is the fallout from the Supreme Court’s recent ruling in the Tiffany & Co. vs. eBay case,” said Sills, Cummis’ Mr. Rosenberg. “That case places the burden of policing the Internet for counterfeits squarely on the shoulders of brand owners.”

“At the same time, that case absolves Web sites that permit third party sales such as eBay and Amazon.com of the responsibility to proactively police their own Web sites for obvious counterfeiting.”

Likewise, Fendi also took legal action against Burlington Coat Factory, when the former claimed its goods were being impersonated and sold.

“As far as legal battles go, sometimes [luxury brands] can do something, and sometimes they can’t,” the Luxury Institute’s Mr. Pedraza said.

“It’s hard for law enforcement to try to clamp down on something as huge as this, especially when so much money is involved,” he said.

While the Supreme Court found eBay not liable in the Tiffany & Co. case, Fendi won $10 million from its lawsuit.

Street sales, however, are an entirely different problem.

Brands can pressure law enforcement to try to crack down on fake luxury item street vendors, but the business is never going to be completely shut down.

There are always going to be people willing to sell and buy luxury items.

“The business is too profitable and too lucrative for vendors to stop selling pirated items,” Mr. Pedraza said. “Surreptitious people are always going to find opportunities.”

He also suggested strength in numbers. Almost every luxury brand is fighting a battle against knock-offs, and cooperation and collaboration across the globe is key.

Benefits of real luxury
With all of the much cheaper counterfeit products, it can be difficult for luxury brands to persuade consumers to buy the real deal, even though the prices are considerably higher.

“Luxury designers actually have a lot going for them,” Mr. Pedraza said. “They have heritage, quality, excellent craftsmanship and design and have a chance to build their Web sites and retail stores to reflect their image.”

While this may seem like a simple tactic, elegance and status are the things that set apart luxury brands from others.

Furthermore, many upscale brands have failed to make their Web sites easy to use and ecommerce friendly, or to build Facebook and Twitter accounts.

By adopting a more visible digital profile, high-end marketers could stimy efforts by counterfeiters trying to steal the ecommerce spotlight.

However, the most important thing that a luxury brand can do to fight knock-offs is to emphasize customer service.

This is almost a requirement when charging premium prices. A luxury brand needs to let people embrace more than just the product. Consumers should be able to embrace the brand itself.

“Why would a consumer want to go into a retail store to spend a lot of money and not be treated well?” Mr. Pedraza said. “Luxury brands need to make sure the people working in their stores are knowledgeable, friendly and reflect the brand’s values.”

“Consumers need to feel special and want to pay more money for a premium product,” he said. “If a brand wants its products sold, the experience needs to be dramatically different than anything a customer has ever had.”

http://www.luxurydaily.com/piracy-and-counterfeit-an-ongoing-battle-for-luxury-brands/

December 13, 2010

Reviving Consumers Snap Up Tiffany Keys, Blue Nile Pearls

By Cotten Timberlake
Bloomberg
December 13, 2010

Justin Rosenblatt plans to fork over $2,000 this month for a Roberto Coin stackable ring, Sonya Renee monogram necklaces and Wendy Mink hoop earrings for his wife and friends. That’s twice what he spent on sparkle last year.

“It’s a more extravagant and personal gift,” said 37- year-old Rosenblatt, the Los Angeles-based vice president of the CW Network, which airs “Gossip Girl.” “I am still cognizant of my budget, but feel there is a bit of reprieve in the economy.”

Rosenblatt is one of the shoppers driving this holiday season’s jewelry sales, which may rise 6 percent to $4.39 billion, according to Los Angeles-based market researcher IBISWorld Inc. Last year they sank by one-tenth. Tiffany & Co. expects sales to rise 10 percent in 2010; Blue Nile Inc. as much as 12 percent this quarter.

Such discretionary purchases show consumers have gained strength and presage a broader recovery, said Milton Pedraza, chief executive officer of the New York-based Luxury Institute.

“Jewelry is often the last category to turn upward,” Pedraza said. “It is probably the most discretionary of all the categories purchased in a store. This tells me that the economic cycle overall has turned.”

U.S. consumer confidence reached a six-month high, an economic report showed last week. Consumer spending may rise an average 2.6 percent in 2011, compared with a 1.7 percent increase this year, according to the median estimate of 56 economists in the latest Bloomberg monthly survey.

Rising Market

A rising stock market also has left some Americans primed to spend more this holiday season. Jewelers depend on the year- end period for annual sales more than any other type of retailer, according to the National Retail Federation, a Washington-based trade group.

A third of jewelers’ fourth-quarter sales take place in the 10 days before Christmas, said Michael McNamara, a vice president at MasterCard Advisors’ SpendingPulse, a Purchase, New York-based research firm.

New York-based Tiffany was “delighted” with the initial customer response to its new collection of exclusive yellow diamonds, Mark Aaron, a spokesman, said Nov. 24. The company’s popular keys — which come in a variety of shapes and sizes in diamonds, platinum and gold — were performing well, he said.

Last year the world’s second-largest purveyor of luxury jewelry saw sales fall 11 percent in the Americas. The sales rebound has helped shares rise almost 50 percent in 2010 before today. They climbed 38 cents to $64.06 at 9:34 a.m. in New York Stock Exchange composite trading.

Engagement Jewelry

In addition to gifts, engagement jewelry sells well at this time, Diane Irvine, CEO of online jeweler Blue Nile, said in an interview. Blue Nile shares rose 34 cents to $57.27 at 9:35 a.m. in Nasdaq Stock Market trading.

Purchases at Tiny Jewel Box Inc., a family-owned jewelry store on Connecticut Avenue in Washington, accelerated so much last month that the shop ran out of items it expected to sell in December, said CEO Jim Rosenheim. The strongest demand came from the top tier of wealthy customers, he said.

“People are feeling more secure that they are not falling into the abyss,” Rosenheim said. “People are not going ‘Oh my God, I really have to do this.’ Attitudinally, they are doing it more open-hearted, with their wallets more open.”

That has more jewelers flaunting trinkets online, in windows and in advertisements. Seattle-based Blue Nile is displaying its largest number of styles after sales improved in October and November, ranging from a $40 silver infinity love knot pendant to diamond eternity necklaces for $50,000. One customer even bought a $250,000-plus diamond engagement ring via the Blue Nile iPhone app in November.

‘Additional Juice’

The company had 80,000 diamonds available for custom jewelry orders, up from 65,000 last year, said Irvine, 51. Blue Nile also introduced new pearl strand styles, including a $185 “tuxedo” strand of alternating white, black and gray pearls, as well as colored gemstones.

Signet Jewelers Ltd., the world’s largest jewelry retailer, is putting “additional juice” in fourth-quarter ads, CEO Terry Burman told analysts last month. The Bermuda-based company operates Kay and Jared stores.

Signet is better positioned than some of its rivals, which foundered during the 18-month recession that ended in June 2009 and was the worst since the Great Depression.

Almost 4,000 U.S. jewelry retailers and suppliers went out of business between the start of 2009 and the end of November, or more than 10 percent, according to the Jewelers Board of Trade in Warwick, Rhode Island.

http://www.bloomberg.com/news/2010-12-13/reviving-consumers-snap-up-tiffany-keys-blue-nile-pearls.html

November 26, 2010

Big Spenders Returning To The Luxury Fold

By Marina Strauss
Globe and Mail
November 25, 2010

In the depth of the recession, Tiffany & Co. (TIF-N60.14-0.46-0.76%) struggled to sell $3,200 (U.S.) diamond earrings and $12,000 bangles, while it fared better with $100 silver necklaces.

Today, the situation is reversed, as the high-end retailer grapples with softer sales of jewellery under $500 even as it enjoys a recovery in higher-priced items.

“The people who are coming in to spend $1,000 or $5,000 or $10,000 or $20,000, they’re showing a much greater willingness to spend,” Tiffany vice-president Mark Aaron said in an interview on Wednesday.

“That customer is feeling a little better about things, while people who might purchase silver jewellery are spending more cautiously.”

New York-based Tiffany and other purveyors of luxury goods are rebounding from the recession in their North American businesses, which are still underperforming their overseas operations.

Retailers such as Saks Inc. and Coach Inc. are beating analysts’ quarterly expectations, luring well-heeled customers with pumped-up ad spending and classic styles, while scaling back margin-pinching discounting.

“We have turned the corner,” said Milton Pedraza, chief executive officer of market researcher the Luxury Institute in New York.

Still, upscale companies will be challenged to sustain the gains because of the relatively easy comparisons with previous recessionary years, he said.

And wealthy consumers are no longer shelling out for $800 camera bags or other frivolous merchandise, he said. “There’s a flight to quality.”

At Toronto-based men’s clothier Harry Rosen, sales of $5,000 (Canadian) Tom Ford suits and $4,500 Zegna leather jackets are particularly strong, said CEO Larry Rosen. The privately-held retailer’s overall sales so far this year have jumped by more than 13 per cent, compared with a decline of 5 per cent in 2009, he said. For this month alone, they’ve shot up 25 per cent from a year earlier. “The luxury customer has come back.”

But the past couple of years have taught Mr. Rosen to be more disciplined in focusing on classics – such as $300 cashmere sweaters – and refraining from taking risks on bright orange sweaters or “off-the-wall” items, he said. This year he is running sales with discounts of up to 20 per cent, compared with 40-per-cent reductions last year.

Saks has also reduced its promotions by offering, for example, “family and friend” discounts of 20 per cent this year compared with 25 per cent last year, CEO Steve Sadove said last week. The retailer’s cosmetics markdowns dropped to 10 per cent from 15 per cent. “We are consistently trying to reduce the number of [markdown] events, the brands included, the value of the events, and move toward a more full-priced selling environment,” Mr. Sadove said.

Tiffany, which doesn’t discount merchandise, raised its ad spending this year – shifting toward previous peak levels – after reducing it to 5.9 per cent of sales in 2009, down from 7.2 per cent of sales in 2008, Mr. Aaron said.

The marketing helped the jeweller perk up its third-quarter sales by 14 per cent, to $681.7-million (U.S.), while profit jumped 27 per cent to $55.1-million; Tiffany forecast a strong holiday season and raised its annual outlook.

Tiffany’s revenue in the U.S., Canada, Mexico and Brazil, which makes up about half of its business, rose 9 per cent, although the gains trailed those in the Asia-Pacific region (up 24 per cent;) Europe (22 per cent;) and Japan (12 per cent.)

Same-store sales, an important retail measure, rose 5 per cent in the Americas, below the overall 12-per-cent gain and largely driven by higher prices, which are expected to increase further early next year to offset rising costs of diamonds and precious metals such as gold.

To try to win more business, Tiffany is expanding into handbags, briefcases and watches. It and other upscale retailers are capitalizing on affluent consumers who feel more confident in their spending, helping the chains outperform other merchants whose customers are worried about the uncertain economy and sticking to must-have purchases.

http://www.theglobeandmail.com/report-on-business/big-spenders-returning-to-the-luxury-fold/article1812574/

November 8, 2010

Posh going practical at Neiman’s Last Call Studio

By Kerri Panchuk
Dallas Business Journal
November 5, 2010

The economic downturn has challenged Neiman Marcus to balance its reputation as a luxury retailer against more practical concerns, like building revenue.

That has spurred the creation of its off-price brand, Last Call Studio by Neiman Marcus, which was rolled out in late October.

Neiman’s is focusing on Last Call Studio as it rebounds from a period of deep losses in 2009. The company reported a net loss of $1.8 million for the 2010 fiscal year ending in July, much improved from a net loss of $668 million in 2009, according to Neiman’s earnings statements.

“It is a growth strategy,” said Milton Pedraza, CEO of The Luxury Institute, of Neiman’s push into off-price retailing. “But there is no question that the way people perceive the exclusivity of the brand will change. They will see the brand as more ubiquitous.”

Prior to Last Call Studios, Neiman’s had Last Call by Neiman Marcus Clearance Centers, which are still open across the United States. But Last Call Studio is considered a different beast since it caters to somewhat affluent buyers by selling leftover Neiman’s merchandise and common Neiman’s brands that are manufactured for Last Call Studios to sell at lower prices. Lastcall.com also was launched in late October to reach customers online. The website shows product selling at prices 30 percent to 50 percent off comparable retail prices.

“We have been thinking about doing this for several years,” said Wanda Gierhart, chief marketing officer for Neiman Marcus Group. She says Neiman’s made the move into a more-affordable market after noticing a “white space” for an assortment of off-price goods that can be sold through multichannel environments.

Neiman’s has one standalone Last Call Studio by Neiman Marcus in Dallas at 5550 West Lovers Lane and two opening in November – one in Maryland and one in New Jersey. The store is smaller than a traditional Neiman’s, designed for urban dwellers who want quick access and don’t want to drive to a mall or outlet center.

Gierhart said Neiman Marcus cannot say if more Last Call Studios will be developed in Dallas or across the United States, but the company will evaluate expansion plans after seeing how the first three stores perform.

It’s about time

Pedraza applauds Neiman’s for flexing its muscle in the off-price retail space.

“I think the brand has realized they need a safety valve, and they need to spread their offerings to more affordable and differentiated products,” he said. In turn, this will build the revenue they need to continue growing the entire business, he added.

Neiman’s is the only high-end brand without a strong presence in the off-price side of the business, Pedraza said.

Most of Neiman’s competitors, including Saks Fifith Avenue, Nordstrom and Bloomingdale’s, have found ways to reach what Pedraza calls “aspirational” consumers.

He describes aspirational shoppers as young professionals making about $75,000 per year.

The risk of compromise

“If I were a purist, I would say it (off-price stores) definitely creates some loss of exclusivity (for the Neiman’s brand),” said Pedraza. But, he added, “I would also argue it is a necessity, and it will probably make the business stronger long-term.”

As Neiman’s pursues this channel, it will be important to keep Last Call Studios distinctly separate from the main stores, marketing experts say.

“There is a potential of cheapening the brand,” said Elten Briggs, an assistant marketing professor at the University of Texas at Arlington. “They have to make sure the consumers psychologically and physically make a separation between the two.”

Briggs says different branding and advertising techniques will help.

But, in this economy, he’s not surprised by the retailer’s willingness to brave new channels.

“For your higher-end stores, once their market share starts eroding a bit, they start looking for creative ways of replacing that revenue or supplementing their revenue stream. You saw this with Tiffany’s,” he said.

While Tiffany’s didn’t create another jewelry store, the company did make a big decision to offer jewelry at varying price points, Briggs said.

http://bizjournals.com/dallas/print-edition/2010/11/05/posh-going-practical-at-neimans-last.html

August 12, 2010

Social networking and luxury

Larry Pimentel, President and CEO of Azamara Club Cruises 05 August 2010

It once was thought that online social networking was the exclusive digital playground of kids and job hunters. But increasingly social networking is proving to be one of the most powerful channels to deliver personalised marketing messages directly to luxury consumers.

As a travel professional, you know that you need to engage your clients wherever they are located. And right now they are flocking to online social networking websites. Are you feeling a bit intimidated by social networking? Don’t be! You can easily embrace the channel to elevate relationships with your clients and market luxury travel to a select audience.

There are more than 120 million active users of Facebook in the USA alone. Luxury brands such as Gucci, Louis Vuitton and Tiffany & Co have tens of thousands to hundreds of thousands of devoted “friends” on this channel. Even on Twitter, approximately 20 percent of “tweets” mention a brand somewhere in their text.

Still think your clients are not engaged in online social networking? In a recent survey conducted by the Luxury Institute, 72 percent of consumers with an average household income of $415,000 said they belong to a social networking site, with Facebook and Twitter ranking among the top three fastest growing sites. There also is plenty of room in this realm for you to start a conversation about up-market and prestige brands with a potential client.

So why is social networking so “hot”? Like other media, social networking helps you tell a story. But what differentiates this new channel is that it helps tell the story in real time as it unfolds. The immediacy of social networking channels makes you the “insider” and the “go-to” expert.” They also help you efficiently communicate with a large number of clients simultaneously.

Social networking also gets your audience, and your clients, involved. It invites them to engage in a discussion with you and your other clients in a forum that you’ve created, helping you to build and enhance your client relationships on a whole new level.

Through the proliferation of smartphones with social networking capabilities, such as iPhones and Blackberries, your clients can now receive and respond to your Facebook and Twitter updates wherever they are, whenever they want. Up to 30 million active Facebook users access the service through a mobile device. Now you’re doing mobile marketing!

Many of these social networking websites are very user-friendly and do not require technical expertise, so almost anyone can do it. All you need to do is sign up and start posting. Be sure to invite all of your clients to “like” your Facebook page and “follow” your Twitter feeds. If you have a blog, add a button that allows visitors to join your social network with just one click. And while you’re doing that, be sure to “retweet” your Facebook update and post your tweets on your Facebook page. In this way, you can connect with people in the various communications channels that you own.

Keep things fresh with regular updates, but stay on topic. Creating a store of interesting discussion topics can be very simple. Ask your friends and followers what their opinions are on a luxury travel news item that you saw during your morning headline searches, or briefly recount a memorable luxury travel experience that you can deliver again. Someone may ask you to tell them more, and that someone may become a new client.

Social networking sites also are great channels to gather intelligence about what your clients are thinking about certain topics. Spark a conversation by asking a question like what port city offers the best fine dining. Or survey your friends and followers to see what they think will be the top exotic region to visit next season.

Of course, timely responses to your Facebook friends and Twitter followers are critical to your social networking success. In the luxury sector, you know that service is a prerequisite. Responding to feedback from your Facebook friends and Twitter followers is an extension of that high-touch service. This, in turn, represents an opportunity for you to create a new relationship or foster an established one.

Though the internet is not a new space, engaging luxury travel clients through social networking is a new way of doing business. Luxury brands are flourishing through social networking and luxury consumers are paying attention – perhaps even more than the average consumer. Are you the one who can help them find an enriching experience in their search for information through social networking? In the end, if you don’t engage your clients in the places where they are, someone else most certainly will.

http://www.marketingweb.co.za/marketingweb/view/marketingweb/en/page71621?oid=129078&sn=Marketingweb%20detail&pid=71616

August 2, 2010

Mining the Glitter

Janet Whitman, Financial Post · Saturday, Jul. 31, 2010

NEW YORK — About a decade ago, Bob Gannicott, a prospector and geologist by trade, walked in the doors of Harry Winston Inc.’s flagship salon on Manhattan’s Fifth Avenue and made a rare and unexpected discovery: The iconic diamond business known as the “jeweller to the stars” was for sale.

Mr. Gannicott was only hoping to work out a partnership with the ultra-luxury diamond retailer to help glean better price information for the hundreds of millions of dollars worth of rough diamonds his firm, Canada-based Aber Diamond Corp., was about to start hauling from a mine in an Arctic lake 300 kilometres north of Yellowknife.

But with cash set to roll in from the mine – one of the richest diamond finds in the world – the idea of owning the upper-crust jeweller outright was starting to make sense, Mr. Gannicott said.

He was coming to realize, after a previous pact with Tiffany & Co. failed to pan out, that the only way a rough diamond marketer like his company was going to secure price information on finished diamonds would be to own a retailer outright.

An acrimonious two-decade family feud between two brothers – Ron and Bruce Winston, who were heirs to the company’s eponymous founder – had made some sort of sale or investment a necessity.

The deal took a few years to crystallize but by 2004, Aber had closed on an acquisition for a 51% stake in Harry Winston for US$85-million. In 2006, the diamond maverick bought the remaining 49% for US$157-million.

The strategy has paid off in part: Aber, which in 2007 renamed itself Harry Winston Diamond Corp., has transformed itself from a junior prospector into a high-end diamond marketer that fetches some of the richest rough diamond prices in world.

Things haven’t gone so smoothly on the retail end, however.

Some investors and analysts complain that the Harry Winston retail business – which made its name as red-carpet staple for Hollywood A-listers like Gwyneth Paltrow, Madonna and Halle Berry – has done nothing but lose money, dragging down the mining company’s overall bottom line.

While some are hoping the company will cut its losses and spin off the retail business, Mr. Gannicott defended the unlikely acquisition, saying it is performing as expected and would have turned in a robust profit in 2009 were it not for the financial crisis that gripped the world in 2008.

“We never intended to draw earnings out of this early on,” Mr. Gannicott, the 63-year-old chairman and chief executive of Harry Winston Diamond Corp., told the Financial Post. “We could have just said we’ll leave it at five stores, spend a bit of money on marketing and let it throw off a few million a year…. The idea was to grow it into an international business that, in time, would be worth significantly more value and generate significant earnings.”

Mr. Gannicott, who got his start in the business as a miner when he left his native England for Yellowknife at the age of 19, said the Harry Winston business seemed barely touched since the late 1970s, when the company’s namesake founder died. “The company became like a Sleeping Beauty castle. It’s a good thing nothing silly was done with it, like a perfume line.”

Expanding the retail business is not unlike mining, he added. “When you spend money on exploration, it comes straight off your bottom line. What we’re focused on at Harry Winston is not to take profits now, but to grow it in a sound manner.”

When Aber first took a stake in Harry Winston, the jeweller had six salons: two in the United States, two in Europe and two in Japan. Under its new ownership, it expanded to 19 salons, with six new U.S. locations and three more in Japan, as well as four locations in other parts of Asia – a region that’s expected to see a surge in demand in the coming years.

The company plans to nearly double its store count by 2016 to 35.

To revive its stagnant product lines and marketing efforts, Mr. Gannicott in January hired Frederic de Narp, who headed rival luxury jeweller Cartier’s North American division, as the new chief executive of its retail business.

Mr. de Narp proposed a five-year plan for his new boss that puts the business on a path toward turning an annual profit of 10% through the introduction of new products, jewellery collections, brighter lines and additional watches lines.

“The world has come out of a dark place in the last two years,” the Brittany native told Harry Winston investors at the company’s annual meeting at Toronto’s Fairmont Royal York Hotel in June. “And the market conditions today are right for Harry Winston.”

With only an estimated 15% of the US$150-billion in global jewellery sales spent on branded jewellery, the opportunity for Harry Winston, one of the most prestigious names in the business, is huge, he said.

Mr. de Narp also noted that while demand for jewellery and high-end watches is increasing, local jewellers are being forced to close their doors because of the financial crisis. “Where do they go if those local jewellers close every day? They will go to Harry Winston,” he said.

In a move that will help fund its retail expansion, Harry Winston announced last week that it’s buying back a stake in its rich Diavik diamond mine that it was forced to sell in March 2009 to avoid going under amid the financial crisis.

The purchase from Kinross Gold Corp. – which made the Toronto-based gold producer a handsome profit – will restore Harry Winston’s 40% stake in the mine and give its cash flow a nice boost.

Harry Winston owns the development – Canada’s largest diamond mine – with international mining behemoth Rio Tinto.

Part of the draw for investing in retail is that the mine is a depleting asset and could be exhausted in 12 years, while the retail business can keep expanding as world demand grows.

Trying to strike it rich with another mine would be a huge gamble. Mr. Gannicott noted that since 1870, in the history of diamond exploration, 5,000 kimberlites – the volcanic rock best known for carrying diamonds – have been discovered, 850 of which contain diamonds, and only 50 of which were economically viable to mine.

In sharp contrast, the gold industry discovered 1,025 viable mines in the same period.

Still, Mr. Gannicott isn’t ruling out hitting on another mining development.

One potential target, according to some industry analysts, is Toronto-based Mountain Provinces Diamond Inc. It’s main asset is a 44% stake in Gahcho Kue, one of Canada’s largest diamond deposits and the largest diamond mine under development around the world.

“We talk all of the time, but it’s a question of value,” said Mr. Gannicott. “Its share price is already substantial.”

Investing in retail gives the company a chance to participate in the two most lucrative ends of the business: selling rough diamonds and finished jewellery.

Mr. Gannicott originally thought its Diavik diamonds could be sold directly to its Harry Winston salons and made into fine jewellery in the Fifth Avenue townhouse that is home to its flagship store.

But the Canadian government frowns on such transactions, preferring instead that the rough diamonds be sold on the open market to ensure it gets the maximum tax windfall. “They prefer arms-length sales,” said Mr. Gannicott.

Some analysts and investors would prefer the company give up on retail and focus on the part of the diamond business that’s given it the most success and the highest profits.

“If the retail part contributed zero you could ignore that and focus on the mine part of the business, but the fact is, historically, it’s been a negative contributor to earnings,” said John Hughes, a Toronto-based analyst with Desjardins Securities Inc. “It’s taken away from what the mine has done.”

Mr. Hughes had a “buy” rating on Harry Winston’s stock, but downgraded it to “sell” a few months ago after the shares zoomed above $10.

The stock’s had a huge run since, sinking to a low of $2.62 last year before Kinross came to the rescue and took a stake in the company.

It ended regular trading on the Toronto Stock Exchange on Friday at $12.74 a share.

“It’s an expensive stock by all measures unless you assume there’s a sustained turnaround in the retail business,” said Mr. Hughes. “I’m not willing to ask my clients to take that risk, given the history of consistent operating losses. I don’t think there are any quick fixes for the retail business.”

John Kaiser, an independent analyst and editor of the Kaiser Bottom-Fishing Report, said that owning the Harry Winston salons will give the company a longer life beyond when the Diavik mine is depleted. But he’d also like to see the company invest in another mine, such as the Gahcho Kue. “It’s a natural,” he said.

Mr. Kaiser said he advised his readers to buy the stock after Kinross took a stake in the company and he’s now mulling whether to remove that recommendation now that the shares have had such a spectacular run-up.

While Wall Street might be skeptical of the Canadian miner’s retail ambitions, others see strong upside for the brand, which was almost frozen in time as the Winston brothers squabbled over their fortune.

Milton Pedraza, chief executive of the Luxury Institute, a research firm that follows the industry, said that long-term prospects for the Harry Winston brand are very good, based on his surveys of the super rich with individual net worth of US$5-million or more.

“I can say, ‘My dear darling, I just bought you a diamond from 47th Street,’ ” a district in midtown Manhattan well known for its row of diamond wholesalers, Mr. Pedraza said. “Or I can say it came from Harry Winston or Cartier. That will have far higher value psychologically, even if it has the same carats.”

http://www.financialpost.com/news/Mining+glitter/3343862/story.html

June 1, 2010

Unemployment casts shadow on luxury recovery

(Reuters) – A rebound in U.S. luxury spending remains fragile due to high unemployment and the specter of higher taxes and stricter rules on how Wall Street operates, a top industry consultant said on Tuesday.

“The aspirants will come back when unemployment comes down to 5 percent,” Milton Pedraza, chief executive of the Luxury Institute, said at the Reuters Global Luxury Summit in New York.

He was referring to shoppers with an average household income of about $150,000 to $300,000 who helped prop up the industry, many by living beyond their means, during the economic boom of the previous decade. They were the consumers who cut back the most, suddenly and dramatically, during the more recent recession.

The U.S. unemployment rate is expected to dip to 9.8 percent when figures are released on Friday, but Pedraza cited estimates that a decline to 5 percent could take as much as five years.

While luxury spending has rebounded strongly in the first part of 2010, the European debt crisis and the potential for higher taxes in Western countries as governments there plug holes in their budgets could stop luxury’s comeback, Pedraza said.

But he added that some top luxury purveyors such as LVMH (LVMH.PA), Tiffany & Co (TIF.N) and Richemont (CFR.VX) took advantage of the turmoil in the past two years to win market share, gaining greater clout in negotiating with suppliers and luring more consumers to their classic brands.

Pedraza also said top companies would likely prune their portfolios, which often house dozens of brands, to focus on their most-established names and supplement them with a few smaller assets.

THINK GLOBAL

Some U.S. luxury retailers who are still sticking close to their home turf for exclusivity might be hurting themselves in the long run.

Pedraza, who termed the strategy as a “self-imposed limitation,” said overseas markets like China could be key growth engines for luxury players. He also sees Japan as a “cash cow” for those brands who can manage costs well.

While many upscale retailers like jeweler Tiffany and leather goods maker Coach (COH.N) have looked at fast-growing markets abroad to boost sales, many others like department store chain Saks Inc (SKS.N) are still very focused on their domestic markets.

“What is holding them back is their own perception of the world — meaning they don’t see themselves as global brands, they see themselves as regional brands,” Pedraza said.

He sees room for all luxury brands to go global.

“I would argue that all American brands that are luxury — Harley Davidson — have an opportunity to expand globally,” he said.

(Reporting by Dhanya Skariachan and Phil Wahba; Editing by Michele Gershberg and Matthew Lewis)

http://www.reuters.com/article/idUSTRE6503VN20100601