Luxury Institute News

February 14, 2013

What Recession? Americans Regain a Craving for Luxury

By Nadya Masidlover and Christina Passariello
Wall Street Journal
February 13, 2013

PARIS—While all eyes have been focused on luxury-goods growth in China, another market has quietly been bolstering the business of high-end goods purveyors: the U.S.

French silk-scarf maker Hermès International RMS.FR -0.36%SCA said Tuesday that fourth-quarter sales rose 21% in the Americas to €184.6 million ($247.5 million). That comes on top of a slew of strong U.S. performances for its peers, such as LVMH Moët Hennessy Louis Vuitton SA MC.FR -1.20%and Cartier owner Cie. Financière Richemont SA. Gucci parent PPR SA PP.FR -0.44%could confirm the pattern when it reports full-year profits on Friday.

Click the link to read the entire article including a quote from Luxury Institute’s CEO Milton Pedraza:
http://online.wsj.com/article/SB10001424127887324880504578300291357105904.html

January 15, 2013

Tiffany Deal Whispers Buoy Value After Earnings: Real M&A

By Tara Lachapelle and Cotten Timberlake
Bloomberg
January 14, 2013

In the eye of the investor, Tiffany & Co. (TIF)’s blue-boxed gifts are so alluring to potential suitors that not even the worst earnings stretch in at least a decade has put a dent in its valuation.

Even though the $7.6 billion company has missed profit estimates in four straight quarters and said last week that analysts’ fiscal 2014 projections were too high, the jewelry seller fetches 18.6 times earnings, according to data compiled by Bloomberg. That’s only 0.4 point lower than the multiple in March, when the shortfalls started, as takeover speculation helps support the shares, Ariel Investments LLC said.

LVMH Moet Hennessy Louis Vuitton SA (MC), PPR SA and Cie. Financiere Richemont SA could all boost their earnings by adding the company to their current stable of luxury brands, according to ISI Group and the Luxury Institute. Ariel says a buyer would have leeway to expand Tiffany in the U.S., Asia and Europe. A purchase at current prices would be the biggest of a retailer since Coles Group Ltd. more than five years ago, data compiled by Bloomberg show.

“Sooner or later someone will make a run at Tiffany,” Howard Ward, the chief investment officer for growth equities at Gamco Investors Inc., wrote in an e-mail. Gamco, which oversees about $37 billion, owns shares of the company. “It is a trophy property,” he added. “There are some obvious foreign luxury brand companies that would be interested.”

Swatch Group AG today said it agreed to buy the Harry Winston watch and jewelry brand for about $1 billion, adding a luxury label in the Swiss watchmaker’s biggest acquisition ever. Shares of Tiffany advanced 1.6 percent to $61.25 today.

Takeover Speculation

Mark Aaron, a spokesman for New York-based Tiffany, said the company doesn’t comment on speculation, when asked about the retailer’s takeover prospects. Chairman and Chief Executive Officer Michael Kowalski said in a 2011 interview with the Financial Times that Tiffany has been the subject of deal speculation “probably since we went public in 1987.” He added that his shareholders would be “best served” by the company remaining independent.

Representatives of LVMH, PPR (PP) and Richemont declined to comment.

Tiffany shares plunged 4.5 percent, the biggest drop in six weeks, on Jan. 10 when the company said earnings for the fiscal year ending this month will be at the low end of its forecast after holiday sales growth slowed in the Americas and Asia. Tiffany also projected earnings in the fiscal year ending in January 2014 of about $3.39 to $3.49 a share, compared with the $3.80 average of analysts’ estimates, data compiled by Bloomberg show.

Not Suffering

The company had already missed analysts’ income forecasts for four straight quarters, the longest stretch in at least a decade, the data show. Still, Tiffany’s price-earnings ratio hasn’t suffered much, only falling to 18.6 from 19 on March 19, the last close before its first profit shortfall. The valuation has held up even as Tiffany’s market capitalization dropped from last year’s peak of $9.3 billion.

The Tiffany brand may be alluring to potential acquirers, according to Tim Fidler, a Chicago-based money manager at Ariel Investments, which oversees about $5 billion including the retailer’s shares. In the luxury jewelry industry, Tiffany has the best-known brand among affluent consumers surveyed by the Luxury Institute. Despite falling short of earnings projections since early last year, the company’s fiscal 2013 revenue is forecast to be $3.8 billion, up $1.1 billion from three years earlier, data compiled by Bloomberg show.

Tiffany’s Consistency

“There aren’t many companies in the public markets today on the retail side that you can argue have all the positive attributes with the consistency that Tiffany has demonstrated,” Fidler said in a phone interview. “A lot of the big, European houses would love to own a brand of this type.”

Tiffany said this month that it signed a 20-year agreement to keep selling jewelry by Elsa Peretti, which accounts for about 10 percent of its sales. The accord lets Tiffany retain exclusive rights to the designs, which include “Diamonds by the Yard” and iconic heart- and bean-shaped pendants.

By renewing the deal, Tiffany removed an impediment that could have deterred suitors from considering a purchase of the company, Omar Saad, a New York-based analyst at ISI, wrote in a Jan. 8 note. He said Tiffany “would be a highly attractive asset to the large luxury conglomerates,” and argued that LVMH, PPR and Richemont could all boost earnings by purchasing it. Milton Pedraza, the CEO of the Luxury Institute, a New York- based research and consulting firm, agreed that those three European companies could fuel growth with Tiffany.

High Ranking

“Tiffany continues to have a high brand ranking and prestige,” Pedraza said. “Is it an interesting acquisition opportunity for somebody? Yes, presuming they will do something better and more interesting with it.”

Francesco Trapani, head of Paris-based LVMH’s watch and jewelry unit, said in November that he expects more consolidation in the industry. While the world’s largest maker of luxury goods always has “a window open on M&A,” the company won’t pay “stupid prices,” Trapani said. LVMH bought Bulgari SpA, the Italian jewelry maker, in 2011, and it also sells products including Louis Vuitton bags and Dom Perignon champagne.

PPR of Paris is reorganizing to focus on luxury, sports and lifestyle brands as it seeks to lift sales to 24 billion euros ($32 billion) by 2020 from 12.2 billion euros in 2011. The owner of the Gucci brand has said acquisitions will account for about 20 percent of that goal.

Coles, Wesfarmers

Richemont, the second-biggest luxury goods company, owns brands including Cartier and Van Cleef & Arpels.

A deal for Tiffany at current prices would be the largest takeover in the retail industry since Wesfarmers Ltd. purchased Coles for $15.8 billion in 2007, according to data compiled by Bloomberg.

Because Tiffany’s management knows it’s running an “iconic” brand, it may command a takeover price higher than acquirers are willing to pay, said Brian Yarbrough, a St. Louis- based analyst for Edward Jones & Co. Tiffany shares would be trading above $90 if they were meeting their historical relationship to forecast profit, he said. The company, which ended last week at $60.28, may seek something similar in a sale, he said.

“For a public company, it’s going to be hard to pay that kind of a premium and have it not be dilutive,” Yarbrough said in a phone interview. “Management is going to be very hesitant to sell down here when the business is struggling and not firing on all cylinders. There are reasons why buyers could be interested, but it’s all going to come down to price.”

‘Very Few’

The most likely buyers are the global luxury conglomerates that would buy Tiffany for strategic reasons and that “can afford to pay the most,” said Oliver Chen, an analyst at Citigroup Inc. in New York.

Tiffany is “an extremely attractive asset as an American brand,” Chen said. “They are one of the very few,” he added. “There is an opportunity for incremental product innovation, and Tiffany has an extremely attractive global presence and global awareness.”

Ariel’s Fidler estimated that Tiffany’s value to a buyer is in the “high $70s to low $80s,” based on past acquisitions by strategic buyers in the industry, a discounted cash flow analysis and the current valuations of its peers.

“Obviously if someone is interested in the company, much like management, you always want to listen,” Fidler said. “There’s enormous value at this company and it’s not hard to get to a number substantially higher than the current stock price for a potential transaction.”

http://www.bloomberg.com/news/print/2013-01-14/tiffany-deal-whispers-buoy-value-after-earnings-real-m-a.html

 

September 8, 2012

Accepting Chinese debit cards pays dividends

Upmarket US retailers cash in on influx of tourists from the far east
By Yu Wei
China Daily
September 7, 2012

Hoping to attract the business of Chinese travelers, luxury retail chains Saks and Neiman Marcus will soon start accepting debit cards issued by China UnionPay Co at select US stores.

Saks Inc is installing point-of-sale keypads that accept UnionPay cards’ personal identification numbers at its Saks Fifth Avenue flagship store in New York. The company plans to add other stores over the next few months, spokeswoman Julia Bentley said.

China UnionPay is China’s only provider of domestic bank-services cards, credit and debit. Both Saks and Neiman Marcus already accept China UnionPay credit cards.

Efforts to capture the lucrative market of Chinese tourists are not new. The French jewelers Van Cleef & Arpels and Cartier, the Swiss watch makers Piaget and Omega and the duty-free chain DFS Galleria, owned by LVMH Moet Hennessy Louis Vuitton SA, have been taking China UnionPay cards for some time, as have mid-range retailers such as Macy’s, Apple and Best Buy.

“Macy’s has accepted (China UnionPay’s debit) card since 2004,” says Jim Sluzew-ski, a spokesman for the department-store operator based in Cincinnati, Ohio.

“The card is accepted in all Macy’s stores and is popular among our customers who visit from China.”

China UnionPay says its debit card is the most popular mode of payment among China’s richest consumers because purchases are linked to a bank account rather than a limited credit line.

Other benefits: No fees are applied to purchases and the buyer has the option of getting cash back at the store checkout.

“Our goal is to make it easier for our Chinese customers to pay however they wish to pay,” Bentley says.

Like Saks, Neiman Marcus of Dallas will begin accepting China UnionPay debit cards at some stores beginning this month. These include the Neiman Marcus store in Honolulu and the Bergdorf Goodman department store in New York.

The company plans to follow suit at Neiman Marcus stores in Los Angeles, Las Vegas, San Francisco and Boston.

“We like to accommodate as many Chinese customers as we can, and most of them prefer debit cards to credit cards,” says Ginger Reeder, a spokeswoman for the privately held Neiman Marcus Group.

“We have seen more Chinese customers in our stores over the years, and the most popular items among Chinese travelers are handbags and other accessories.”

To enhance its service to shoppers from China, the company has begun hiring Mandarin-speaking sales assistants.

“Every store has at least two or three and we’ll continue to hire more,” Reeder says.

Not so long ago the upmarket retailer only accepted its store credit card, cash and American Express.

“The funny thing is, two years ago Neiman Marcus didn’t accept Visa, MasterCard or checks at its stores,” says Milton Pedraza, CEO of the market-research firm Luxury Institute LLC.

“Now they allow all kinds of payment because they realized they were losing sales by their card policy. When I was in Miami I had to go to a cash machine before buying something in Neiman Marcus because I didn’t have a Neiman Marcus credit card, which was very inconvenient.”

Pedraza considers Neiman Marcus’ revised card policy a “must decision” that proves that retailers need to adapt to customers’ changing preferences. “Smart companies will do it because they’re customer-centric,” he says.

US retailers still have work to do in better serving Chinese shoppers, consumers, Pedraza says.

“We are not friendly enough to Chinese customers compared to Europeans (visiting the US). That’s a lot of opportunities because today the Chinese consumer is a very important global consumer and will be more important in the future.”

A record 1.1 million Chinese visited the US last year, up 36 percent from the previous year, the US Commerce Department’s International Trade Administration says.

The country’s economic growth has boosted the buying power of Chinese who travel abroad, and some savvy US businesses have taken steps to draw in these shoppers.

An example is the prominent placement of UnionPay’s logo at the checkout counters of some upmarket retailers, along with the installation of the PIN-enabled keypads.

Wu Miaoqing, visiting New York from Hangzhou, a coastal city in eastern China’s Zhejiang province, applauded the decision by Saks and Neiman Marcus to start taking China UnionPay debit cards.

“Being able to use the card abroad not only makes my purchase convenient, it also makes me feel good. It shows the businesses care about us.”

http://usa.chinadaily.com.cn/weekly/2012-09/07/content_15741171.htm

December 24, 2011

What does Bernard Arnault want with Hermès?

By Rachel Lamb
Luxury Daily
December 23, 2011

LVMH Moët Hennessy Louis Vuitton’s courtship of leathergoods maker Hermès is not a secret, nor is it subtle. Conglomerate chairman Bernard Arnault claims his motive is not to take over Hermès, but if this is true, what exactly is it that he wants?

It is generally acknowledged – by both Hermès executives and the luxury industry – that Mr. Arnault’s continually-rising stake in the saddler is not seen as a friendly gesture, and the family-owned Hermes is putting most of its efforts into ensuring that LVMH does not have a takeover share. Mr. Arnault raised his stake in Hermès earlier this week from 21.4 percent to 22.3 percent and now owns 16 percent of its voting rights, according to a report from Women’s Wear Daily.

“I think that Hermès has impeccable products, the top-tier of luxury goods,” said Milton Pedraza, CEO of the Luxury Institute, New York. “In terms of what customers want, they have the top design, quality and craftsmanship.

“So, that’s what’s attractive to Mr. Arnault, as well,” he said. “However, where other investors come in to milk brands, he invests in them.

“Frankly, I think that Hermès could benefit from his views on customer service and experience, and not just products.”

Back in the saddle
Mr. Arnault wants Hermes, but it is not as if Hermès needs LVMH.

Most mergers and acquisitions are agreed upon because a company is struggling or needs a product refresher.

Hermès is not that case. In fact, it posted a 16 percent increase in sales last year, and its net profit margin increased from 15 percent to 18 percent from 2009 to 2010.

What Hermès may need, however, is a refresher course in customer experience, according to Luxury Institute’s Mr. Pedraza.

“Consumers tell us in research and anecdotally Hermès is the pinnacle of product delivery, but they could become far better in customer experience,” Mr. Pedraza said.

“Hermès could benefit from that and Mr. Arnault gets that,” he said. “That’s probably his interest in Hermès.

“But Hermès is becoming cognizant of that – I think that they will take this opportunity to improve in a human-oriented way, not just a product-driven way.”

High stakes
In September, Hermès was allowed to sell shares to a private holding company rather than publically, which would make it harder for LVMH to gain a controlling stake in shares.

This decision was brought on by LVMH’s refusal to halve its shares when Hermès publically asked. Instead, just a few months earlier in July, LVMH raised its stake to 21.4 percent.

Hermès claimed that the creation of the company will strengthen the independence of the label in the long-term and support the continuation of strategy and creativity in craftsmanship and brand values.

The thing is that if Hermès was to be bought by a label, LVMH would likely be its best bet. This is because Mr. Arnault not only takes interest in brands, but he builds them to the highest essence of luxury as possible.

After all, LVMH did not become the luxury powerhouse that it is without powerful business strategy, claims Luxury Institute’s Mr. Pedraza.

“It seems that Mr. Arnault has a formula for running luxury brands that is working quite well, so the brand would likely prosper,” said Pam Danziger, president of Unity Marketing, PA. “But time will tell whether he and the LVMH management team can keep that magic touch in the future.”

http://www.luxurydaily.com/what-would-happen-if-lvmh-took-over-hermes/

May 2, 2011

IN WITH THE SKIN CROWD

LVMH has made a significant move into the natural skincare market, acquiring two eco-beauty brands within days. Anne-Louise Fogtmann finds out why

By Anne-Louise Fogtmann
CNBC Magazine
May 2011

Bernard Arnault, chairman of the world’s largest luxury goods group, LVMH, created its environmental affairs department in 1992 – the year Al Gore began writing his first conservation treatise, Earth in the Balance. Back then, however, Louis Vuitton’s geothermally powered warehouses and rainwater-recycling drums were considered the antithesis of the sort of glamour deemed essential to sell pricey frocks. It was not until 2007 that Arnault declared that the French conglomerate’s health depended on it heeding the ethical concerns of its consumers (particularly younger ones) in Western countries. And it would be another two years before LVMH would make a foray into the eco-fashion business, buying a stake believed to be between 40% and 49% in Edun, the ethical clothing group owned by U2′s Bono and Ali Hewson, his wife.

Now LVMH is making what could well be a much bigger leap into the growing eco-beauty market by buying, in the space of several days, the Danish-American botanical skincare brand Ole Henriksen and a 70% stake in cult British label Nude Skincare, co-created by Hewson. LVMH has a strong beauty division – brands such as Benefit, Make Up For Ever and Fresh have each achieved significant growth – but until now, unlike its rivals, the conglomerate had no overt eco-credentials. These latest deals are seen as part of a strategy to continue the acquisition of high- end beauty labels and tap into new markets and distribution channels, especially with Sephora, its aggressively expanding beauty retailer, and DFS (Duty Free Shoppers), the world’s largest luxury travel retailer, in which LVMH is majority owner.

With reported revenues rising 19% and exceeding the €20bn mark for the first time, LVMH had a good 2010. Tellingly, the perfume and cosmetics sector overall recorded revenue growth of 12% and an increase in profit from recurring operations of 14%, in part thanks to the success of Sephora, which showcases more than 200 classic and emerging beauty brands. Launched in France in 1969, and acquired by LVMH in 1997, the retailer today has 1,000 stores across 24 countries. While continuing to gain market share and recording comparable store growth across all regions, last year it increased its presence in Asia and Europe and entered the Latin American market through the acquisition of Brazilian rival Sack’s.

Sephora has become a real gem for the conglomerate, a solid retailer, but also a strong distribution channel for its many beauty brands, which is why LVMH has grown it in recent years through takeovers of local rivals such as Sack’s and Russia’s Ile de Beauté. Indeed, it was the collaboration with Sephora that ultimately led to the takeover of Ole Henriksen, a skincare-and-spa brand founded and owned by its Danish namesake. LVMH managing director Antonio Belloni told CNBC Business: “Ole Henriksen will benefit from working closely with Sephora – our fast-growing, global prestige beauty retailer – to accelerate the brand’s worldwide expansion.”

According to Milton Pedraza, CEO of US research and consulting company The Luxury Institute, the Ole Henriksen acquisition makes a good deal of sense. “LVMH owns Sephora, giving it a window into the brand. It’s a great brand and has equity and profile for the future, such as the spa aspect, hence there is lots of potential to grow the brand, especially in places such as China.” He does have one qualm, however. “Other skincare and make- up brands will worry how Sephora will treat them, so it could cause some concern.” Kline & Co.’s recent Natural Personal Care 2010 survey revealed that natural personal care products had a wholesale global value of $23bn and were growing around 15% a year. Skincare accounted for 41% of this.

Muriel Zingraff, senior adviser at London’s Oak Tree Management, says acquisitions were a way of bulking up a weak segment for Sephora. “LVMH had yet to acquire a natural brand, and these acquisitions were in some ways them playing catch- up. They needed this as their rivals were already active in this market. Clarins had invested in this, Estée Lauder owns Aveda – they are all investing in natural.”

Henriksen – a strong personality with a equally strong product line – had built up a brand that retailed in 22 countries and had in recent years shown impressive growth. But rapid growth requires a brand to expand into new markets and distribution outlets, a daunting task if it does not have the requisite experience or know-how – hence the marriage to LVMH. (Nude, which positions itself as a luxury performance skincare product, also has a strong following and is already a Sephora brand.) must have liked them, because today the retailer is my best retail outlet in the US. I have always been fascinated by the store – it’s a fun, caring and innovative place. We work closely together and that’s why this marriage is so ideal.” Having reached a plateau in terms of expanding the business, he says the most taxing process was trying to cope with red tape. “You need to arrive on the scene with bells and whistles, something which is very difficult to do alone; it is easiest done with LVMH. LVMH allows you to stay alone and retain your DNA, helping take us to the next level.”

He adds that he has no qualms about going back to being a treatment expert and product developer. “The LVMH team will bring muscle and creativity my way, and I am embracing it with open arms. I knew they could not have knocked on the door at a better time. We launched in China last year with Sephora, a big and an important market for us, and doing it with LVMH in the driving seat will be ideal.” DFS Group also has a significant presence in Asia, where it operates DFS Galleria stores, as well as more than 200 outlets at airports in the Asia Pacific region, North America, India and Abu Dhabi.

It’s in LVMH’s interests to keep Henriksen onboard, not least because the larger-than-life skincare developer – whose clients include Elton John, Barbra Streisand, David Bowie, Cher and Mark Wahlberg – has become quite a celebrity himself, using his public appearances to promote his products. “The brand has a good founder with global appeal and a great personality, which is really important,” says Pedraza.

From now on, Henriksen will be the brand’s visionary/creative director and will likely be a key figure when the brand expands into new markets. “Mine is a business of wellness and positivity,” says the effervescent, ever-smiling Dane. “To succeed you must feel confident and create positivity around you, reaching for the moon and the stars. You must have focus, take chances and take a reality check when things go wrong.”

Pierre Mallevays, managing partner at London-based boutique M&A advisory firm Savigny Partners and a former head of M&A for LVMH, says of Sephora: “Over the last decade, the leverage in cosmetics has shifted from the brands to the retailer. Sephora is a fantastic vehicle to not only gauge the success of a brand but also to help speed up its development. This gives LVMH a valuable edge in its acquisition policy in the sector.” Concetta Lanciaux, former advisor to Arnault and now head of consultancy Concetta Lanciaux Advisory, adds that these are Sephora acquisitions more than LVMH ones. “In other words, it is a continuation of Sephora tactics to acquire participations in new concepts and cosmetic brands.”

Sephora US has also entered into an agreement to sell The Body Shop products, a retailing collaboration that is highly uncommon in this business, as since 2006 the stridently green UK company has belonged to French beauty behemoth L’Oréal. The tie-up between Sephora US and The Body Shop, says Pedraza, could be the first of many such alliances. “There are lots of corporate alliances and cross-brand ventures currently cropping up in the luxury market. Companies now understand how distribution and social media affect and change customer behaviour, and they’re aware that they must understand their competitors’ strengths and occasionally they have to tap into those when they are unable to copy them.”

After a sluggish start for its new owner, The Body Shop has been performing well recently for L’Oréal, particularly in Northern Europe and the Middle East, with sales rising 6.2% to reach €172m in the third quarter of 2011, even though like-for-like sales were down 0.6%. The brand is embarking on significant expansion over the next few months in India and Russia. During the third quarter, The Body Shop launched its Rainforest haircare range, the first to feature the brand’s new eco- conscious product symbol.

LVMH’s shopping spree is likely to herald a new wave of acquisitions, according to Zingraff, who points out that L’Oréal, which a few years ago took over the high-end beauty unit YSL Beauté, is also back on the acquisition trail. The world’s largest fragrance company, Coty Inc, was busy too last autumn, picking up beauty company Philosophy from the New York private investment firm Carlyle Group and Dr Scheller Cosmetics from Russia’s OAO Concern Kalina. “It’s similar to the situation in the late 90s and early noughties, when there were a lot of acquisitions of small, quirky brands,” Zingraff concludes. And of course, it’s from small, quirky brands that household names are made.

http://www.cnbcmagazine.com/story/in-with-the-skin-crowd/1370/1/

April 6, 2011

Location, Location, Location

By Simon Brooke
Sphere Magazine
Spring 2011

Luxury Consumers used to prefer their favorite shops, brands and services reassuringly uniform, wherever they were in the world. But not anymore. High-end brands are turning away from global messages to imbue their products with a sense of place…

…Luxury has become very standardized, agrees Milton Pedraza, CEO of New York-based consultancy Luxury Institute. “You can often buy many of the same thing in London and Bangkok but luxury customers are always looking for something new and exclusive to buy or to experience,” he says. Brands will produce their classic collections, available worldwide, but then there will be additional products available in just one location.”

These location-exclusive items “will connect more emotionally with the customer,” believes Pedraza. Developing and manufacturing these items is more expensive but luxury groups can afford this outlay. “They can produce handcrafted products from local artisans, which increasingly what luxury customers are looking for,” he says. “There’s more opportunity here to be creative and to continue de-emphasis of the label. I believe people will pay extra for these pieces.”…

Click the link to read the entire article that starts on page 38: http://edition.pagesuite-professional.co.uk/launch.aspx?referral=mypagesuite&pnum=&refresh=T0x98P1ok17C&EID=653aafca-aa62-4659-baf2-3ee0db222659&skip=

March 29, 2011

High Net-Worth Shoppers Rank Luxury Brands On Multiple Criteria; 38 Women’s Fashion, 27 Women’s Shoes And 28 Luxury Men’s Fashion Brands Evaluated In Luxury Institute WealthSurvey

(NEW YORK) March 29, 2011 – Firsthand perspectives of wealthy U.S. consumers provide detailed rankings of luxury brands’ reputation and prestige in results of the 2011 Luxury Brand Status Index (LBSI) surveys, released today by the independent and objective New York City-based Luxury Institute.

A balance of men and women from households earning at least $150,000 per year evaluated dozens of luxury fashion and shoe designers on quality, exclusivity, status enhancement and ability to create “special” shopping and owning experiences.

Wealthy respondents also ranked each brand on worthiness of a significant price premium, their willingness to recommend it to friends and family, and the likelihood of consideration next time they make a purchase in that category.

Based on overall LBSI scores (1-10), the top luxury brands rank as follows:

Women’s Fashion
o Hermes 7.72
o Prada 7.70
o Louis Vuitton 7.58

Men’s Fashion
o Brioni 7.66
o Ferragamo 7.48
o Ermenegildo Zegna 7.47

Women’s Shoes
o Versace 8.06
o Christian Louboutin 8.04
o Valentino 7.98

“We find that some categories are very predictable with certain brands rating in similar positions over the years. The luxury women’s shoe category is one where fickle consumers rank and rate brands differently over the years,” said Milton Pedrasa, CEO of the Luxury Institute.”

The proprietary Luxury Brand Status Index (LBSI) survey is the only unbiased measure of the reputation of leading brands provided by direct insights from wealthy U.S. consumers. Sample households had average annual income of $271,000 and $2.4 million average net worth.

About Luxury Institute (www.LuxuryInstitute.com)

The Luxury Institute is the objective and independent global voice of the high net-worth consumer. The Institute conducts extensive and actionable research with wealthy consumers about their behaviors and attitudes on customer experience best practices. In addition, we work closely with top-tier luxury brands to successfully transform their organizational cultures into more profitable customer-centric enterprises. Our Luxury CRM Culture consulting process leverages our fact-based research and enables luxury brands to dramatically Outbehave as well as Outperform their competition. The Luxury Institute also operates LuxuryBoard.com, a membership-based online research portal, and the Luxury CRM Association, a membership organization dedicated to building customer-centric luxury enterprises.

For Further Information, Please Contact:
The Luxury Institute, LLC
Martin Swanson
Vice President
(914) 909-6350
mswanson@luxuryinstitute.com

October 28, 2010

Slim chance of Mr Tod’s taking over Saks

By Antonella Ciancio and Phil Wahba
Reuters
October 27, 2010

(Reuters) – When Italian businessman Diego Della Valle overtook Mexican billionaire Carlos Slim as top shareholder in U.S. retailer Saks (SKS.N) last week, markets jumped on speculation of a possible takeover bid.

But the man who turned Tod’s (TOD.MI) from a family shoe factory into the world’s fourth biggest shoemaker by market value, is more likely to do what he knows well — rake in lucrative returns from selling to the highest bidder.

Della Valle, one of Italy’s most powerful industrialists, is also a keen investor, with interests from French luxury giant LVMH (LVMH.PA) to Vespa scooter maker Piaggio (PIA.MI) and eyewear maker Marcolin (MCL.MI).

He also has interests in banks and soccer.

“A bid by Della Valle for 100 percent of Saks is highly unlikely,” an Italian banker close to Della Valle told Reuters on conditions of anonymity. “If he can make a double-digit profit by selling his stake, he will sell,” he said.

In less than two years, Della Valle has splurged more than $170 million to acquire a 19.05 percent stake in Saks, his second biggest holding after Tod’s.

The size of the investment has prompted questions over whether Della Valle aims at enhancing Tod’s or his stock portfolio.

“Della Valle has strategic holdings only in niche companies, such as Marcolin,” a Milan-based luxury analyst said, asking not to be named. “When someone makes such a big investment, it is for making capital gains,” he said.

Asked about his plans, Della Valle said last week Saks was a “great opportunity,” declining to give detail.

“I bet Della Valle will try to sell his stake in 12 months, if Slim lets him do it,” the analyst said. “Slim is in the best position to make an offer and might want to regain his status.”

Saks has become a target of takeover talk since last year when it removed a so-called poison pill aimed at averting a potential hostile bid by Slim.

“I think they view (Della Valle) as friendly because he is a vendor,” said Paul Swinand, Chicago-based Morningstar’s analyst.

Slim last reported a higher stake in February, when he had 25.6 million shares. He owns 15.9 percent of Saks, according to Reuters data.

LITTLE MECCA

Tod’s, which includes the Fay, Hogan, and Roger Vivier brands, was seen as too small in the United States to justify a major investment there. The U.S. market accounted for around 7 percent of first-half revenue of 377.5 million euros for Tod’s.

“I do not expect Tod’s to grow fivefold in the short term in the U.S.,” Centrobanca analyst Simone Ragazzi told Reuters.

Whatever Della Valle plans are, they will have to suit Saks.

The Italian has raised the possibility of expanding Saks internationally, but Saks’s chief executive Steve Sadove has repeatedly said the retailer would focus on domestic growth.

“(Saks) is a little mecca which everyone visits,” Milton Pedraza, chief executive of consulting firm Luxury Institute, told Reuters. “Della Valle looks at Saks and sees a global brand,” he said.

The company, which operates 48 full line stores and 56 Off 5th outlets, has closed seven stores this year, saying it wanted to focus on its best-performing locations.

Saks shares have been on a tear in recent weeks, at first buoyed by speculation it could be a takeover target by a group of British private equity firms, and then by the spectre of a fight between Della Valle and Slim.

But last month, JP Morgan analyst Charles Grom lowered his price target on the stock to $8, saying luxury spending remained uncertain.

Saks, expected to eke out a small profit for its 2011 fiscal year after two years of losses, has a price-earnings ratio of 54.8 based on 2012 profit forecasts and a stock price of $10.96.

Rival U.S. department store chains Nordstrom (JWN.N) and Macy’s have price-earnings valuations of 12.6 and 10.3 respectively.

(Reporting by Antonella Ciancio and Phil Wahba; Writing by Antonella Ciancio; Editing by Dan Lalor)

http://www.reuters.com/article/idUSTRE69Q2LE20101027

June 1, 2010

Unemployment casts shadow on luxury recovery

(Reuters) – A rebound in U.S. luxury spending remains fragile due to high unemployment and the specter of higher taxes and stricter rules on how Wall Street operates, a top industry consultant said on Tuesday.

“The aspirants will come back when unemployment comes down to 5 percent,” Milton Pedraza, chief executive of the Luxury Institute, said at the Reuters Global Luxury Summit in New York.

He was referring to shoppers with an average household income of about $150,000 to $300,000 who helped prop up the industry, many by living beyond their means, during the economic boom of the previous decade. They were the consumers who cut back the most, suddenly and dramatically, during the more recent recession.

The U.S. unemployment rate is expected to dip to 9.8 percent when figures are released on Friday, but Pedraza cited estimates that a decline to 5 percent could take as much as five years.

While luxury spending has rebounded strongly in the first part of 2010, the European debt crisis and the potential for higher taxes in Western countries as governments there plug holes in their budgets could stop luxury’s comeback, Pedraza said.

But he added that some top luxury purveyors such as LVMH (LVMH.PA), Tiffany & Co (TIF.N) and Richemont (CFR.VX) took advantage of the turmoil in the past two years to win market share, gaining greater clout in negotiating with suppliers and luring more consumers to their classic brands.

Pedraza also said top companies would likely prune their portfolios, which often house dozens of brands, to focus on their most-established names and supplement them with a few smaller assets.

THINK GLOBAL

Some U.S. luxury retailers who are still sticking close to their home turf for exclusivity might be hurting themselves in the long run.

Pedraza, who termed the strategy as a “self-imposed limitation,” said overseas markets like China could be key growth engines for luxury players. He also sees Japan as a “cash cow” for those brands who can manage costs well.

While many upscale retailers like jeweler Tiffany and leather goods maker Coach (COH.N) have looked at fast-growing markets abroad to boost sales, many others like department store chain Saks Inc (SKS.N) are still very focused on their domestic markets.

“What is holding them back is their own perception of the world — meaning they don’t see themselves as global brands, they see themselves as regional brands,” Pedraza said.

He sees room for all luxury brands to go global.

“I would argue that all American brands that are luxury — Harley Davidson — have an opportunity to expand globally,” he said.

(Reporting by Dhanya Skariachan and Phil Wahba; Editing by Michele Gershberg and Matthew Lewis)

http://www.reuters.com/article/idUSTRE6503VN20100601

May 4, 2010

French Dressing: Louis Vuitton

April 29, 2010
Wall Street Journal Magazine

Is there a logo with a better pedigree, or a more resilient lifeline, than the LV of Louis Vuitton? A look at the 156-year-old brand.

As brands go, Louis Vuitton is up there with the best. In fact it may be the best if you are talking about global recognition and plaudits in the style stakes. But like anything with longevity, the regal LV initials (first stamped across leather trunks favored by royalty) have had their ups and downs in the cool stakes. The downs were mostly when the economy was “up” during the mid ’90s and early 2000s when, like all the major luxury brands, Vuitton experimented with “masstige”-creating gateway products for the aspirational to buy into. Despite this and having a product that’s notoriously easy to counterfeit (a recent court ruling making it easier for LV to go after companies that use its trademarks in Web advertisements to sell fake bags will help), luxury analysts and marketing consultants agree that the company has managed to shore up both ends of its market in a way that no other luxury brand-not even Gucci, Hermès nor Chanel- has done. (Vuitton is so canny that it has the solidity to take risks in potentially unsettled markets: It recently opened a store in Ulan Bator, the capital city of Mongolia, which has been betting on mining contracts to bring a rush of wealth to its emerging economy.)

“Ubiquity tends to be the antithesis of luxury,” says Milton Pedraza, CEO of the Luxury Institute, a consulting and analysis firm. “That hasn’t happened with LV. It’s no longer that little restaurant with no name that only you know about, but it still appeals to a huge number of people around the globe.”

But the value of a real “winner” in the global luxury stakes is whether a brand can withstand the slings and arrows of the outrageous fortune and attention that are bestowed upon it and still come out with its reputation unsullied. It’s a testament to Louis Vuitton (bought by LVMH CEO Bernard Arnault in 1989) that the moment it looked somewhat, shall we say, “available,” the company reinvigorated the logo.

To read the complete article, visit http://magazine.wsj.com/features/phenomenon/french-dressing/