Luxury Institute News

August 2, 2010

Mining the Glitter

Janet Whitman, Financial Post · Saturday, Jul. 31, 2010

NEW YORK — About a decade ago, Bob Gannicott, a prospector and geologist by trade, walked in the doors of Harry Winston Inc.’s flagship salon on Manhattan’s Fifth Avenue and made a rare and unexpected discovery: The iconic diamond business known as the “jeweller to the stars” was for sale.

Mr. Gannicott was only hoping to work out a partnership with the ultra-luxury diamond retailer to help glean better price information for the hundreds of millions of dollars worth of rough diamonds his firm, Canada-based Aber Diamond Corp., was about to start hauling from a mine in an Arctic lake 300 kilometres north of Yellowknife.

But with cash set to roll in from the mine - one of the richest diamond finds in the world - the idea of owning the upper-crust jeweller outright was starting to make sense, Mr. Gannicott said.

He was coming to realize, after a previous pact with Tiffany & Co. failed to pan out, that the only way a rough diamond marketer like his company was going to secure price information on finished diamonds would be to own a retailer outright.

An acrimonious two-decade family feud between two brothers - Ron and Bruce Winston, who were heirs to the company’s eponymous founder - had made some sort of sale or investment a necessity.

The deal took a few years to crystallize but by 2004, Aber had closed on an acquisition for a 51% stake in Harry Winston for US$85-million. In 2006, the diamond maverick bought the remaining 49% for US$157-million.

The strategy has paid off in part: Aber, which in 2007 renamed itself Harry Winston Diamond Corp., has transformed itself from a junior prospector into a high-end diamond marketer that fetches some of the richest rough diamond prices in world.

Things haven’t gone so smoothly on the retail end, however.

Some investors and analysts complain that the Harry Winston retail business - which made its name as red-carpet staple for Hollywood A-listers like Gwyneth Paltrow, Madonna and Halle Berry - has done nothing but lose money, dragging down the mining company’s overall bottom line.

While some are hoping the company will cut its losses and spin off the retail business, Mr. Gannicott defended the unlikely acquisition, saying it is performing as expected and would have turned in a robust profit in 2009 were it not for the financial crisis that gripped the world in 2008.

“We never intended to draw earnings out of this early on,” Mr. Gannicott, the 63-year-old chairman and chief executive of Harry Winston Diamond Corp., told the Financial Post. “We could have just said we’ll leave it at five stores, spend a bit of money on marketing and let it throw off a few million a year…. The idea was to grow it into an international business that, in time, would be worth significantly more value and generate significant earnings.”

Mr. Gannicott, who got his start in the business as a miner when he left his native England for Yellowknife at the age of 19, said the Harry Winston business seemed barely touched since the late 1970s, when the company’s namesake founder died. “The company became like a Sleeping Beauty castle. It’s a good thing nothing silly was done with it, like a perfume line.”

Expanding the retail business is not unlike mining, he added. “When you spend money on exploration, it comes straight off your bottom line. What we’re focused on at Harry Winston is not to take profits now, but to grow it in a sound manner.”

When Aber first took a stake in Harry Winston, the jeweller had six salons: two in the United States, two in Europe and two in Japan. Under its new ownership, it expanded to 19 salons, with six new U.S. locations and three more in Japan, as well as four locations in other parts of Asia - a region that’s expected to see a surge in demand in the coming years.

The company plans to nearly double its store count by 2016 to 35.

To revive its stagnant product lines and marketing efforts, Mr. Gannicott in January hired Frederic de Narp, who headed rival luxury jeweller Cartier’s North American division, as the new chief executive of its retail business.

Mr. de Narp proposed a five-year plan for his new boss that puts the business on a path toward turning an annual profit of 10% through the introduction of new products, jewellery collections, brighter lines and additional watches lines.

“The world has come out of a dark place in the last two years,” the Brittany native told Harry Winston investors at the company’s annual meeting at Toronto’s Fairmont Royal York Hotel in June. “And the market conditions today are right for Harry Winston.”

With only an estimated 15% of the US$150-billion in global jewellery sales spent on branded jewellery, the opportunity for Harry Winston, one of the most prestigious names in the business, is huge, he said.

Mr. de Narp also noted that while demand for jewellery and high-end watches is increasing, local jewellers are being forced to close their doors because of the financial crisis. “Where do they go if those local jewellers close every day? They will go to Harry Winston,” he said.

In a move that will help fund its retail expansion, Harry Winston announced last week that it’s buying back a stake in its rich Diavik diamond mine that it was forced to sell in March 2009 to avoid going under amid the financial crisis.

The purchase from Kinross Gold Corp. - which made the Toronto-based gold producer a handsome profit - will restore Harry Winston’s 40% stake in the mine and give its cash flow a nice boost.

Harry Winston owns the development - Canada’s largest diamond mine - with international mining behemoth Rio Tinto.

Part of the draw for investing in retail is that the mine is a depleting asset and could be exhausted in 12 years, while the retail business can keep expanding as world demand grows.

Trying to strike it rich with another mine would be a huge gamble. Mr. Gannicott noted that since 1870, in the history of diamond exploration, 5,000 kimberlites - the volcanic rock best known for carrying diamonds - have been discovered, 850 of which contain diamonds, and only 50 of which were economically viable to mine.

In sharp contrast, the gold industry discovered 1,025 viable mines in the same period.

Still, Mr. Gannicott isn’t ruling out hitting on another mining development.

One potential target, according to some industry analysts, is Toronto-based Mountain Provinces Diamond Inc. It’s main asset is a 44% stake in Gahcho Kue, one of Canada’s largest diamond deposits and the largest diamond mine under development around the world.

“We talk all of the time, but it’s a question of value,” said Mr. Gannicott. “Its share price is already substantial.”

Investing in retail gives the company a chance to participate in the two most lucrative ends of the business: selling rough diamonds and finished jewellery.

Mr. Gannicott originally thought its Diavik diamonds could be sold directly to its Harry Winston salons and made into fine jewellery in the Fifth Avenue townhouse that is home to its flagship store.

But the Canadian government frowns on such transactions, preferring instead that the rough diamonds be sold on the open market to ensure it gets the maximum tax windfall. “They prefer arms-length sales,” said Mr. Gannicott.

Some analysts and investors would prefer the company give up on retail and focus on the part of the diamond business that’s given it the most success and the highest profits.

“If the retail part contributed zero you could ignore that and focus on the mine part of the business, but the fact is, historically, it’s been a negative contributor to earnings,” said John Hughes, a Toronto-based analyst with Desjardins Securities Inc. “It’s taken away from what the mine has done.”

Mr. Hughes had a “buy” rating on Harry Winston’s stock, but downgraded it to “sell” a few months ago after the shares zoomed above $10.

The stock’s had a huge run since, sinking to a low of $2.62 last year before Kinross came to the rescue and took a stake in the company.

It ended regular trading on the Toronto Stock Exchange on Friday at $12.74 a share.

“It’s an expensive stock by all measures unless you assume there’s a sustained turnaround in the retail business,” said Mr. Hughes. “I’m not willing to ask my clients to take that risk, given the history of consistent operating losses. I don’t think there are any quick fixes for the retail business.”

John Kaiser, an independent analyst and editor of the Kaiser Bottom-Fishing Report, said that owning the Harry Winston salons will give the company a longer life beyond when the Diavik mine is depleted. But he’d also like to see the company invest in another mine, such as the Gahcho Kue. “It’s a natural,” he said.

Mr. Kaiser said he advised his readers to buy the stock after Kinross took a stake in the company and he’s now mulling whether to remove that recommendation now that the shares have had such a spectacular run-up.

While Wall Street might be skeptical of the Canadian miner’s retail ambitions, others see strong upside for the brand, which was almost frozen in time as the Winston brothers squabbled over their fortune.

Milton Pedraza, chief executive of the Luxury Institute, a research firm that follows the industry, said that long-term prospects for the Harry Winston brand are very good, based on his surveys of the super rich with individual net worth of US$5-million or more.

“I can say, ‘My dear darling, I just bought you a diamond from 47th Street,’ ” a district in midtown Manhattan well known for its row of diamond wholesalers, Mr. Pedraza said. “Or I can say it came from Harry Winston or Cartier. That will have far higher value psychologically, even if it has the same carats.”

http://www.financialpost.com/news/Mining+glitter/3343862/story.html

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June 3, 2010

Men like nice clothes too, luxury execs say

(Reuters) - Men have long been treated as an afterthought by luxury designers and retailers, given that they spend far less than women on clothes and accessories.

But as men’s tastes grow more sophisticated, they are providing a new avenue for much-needed growth in the industry, executives said during the Reuters Global Luxury Summit.

That change is partly being driven by greater competition where men are being challenged to improve their appearance, and a rising professional class in countries like China.

“Men have become far more conscious of grooming, of taking care of themselves, of dressing well. And I think that is something that probably women have driven them into,” said Milton Pedraza, chief executive of New York-based Luxury Institute, a consulting firm.

“It is growing in Asia because people are now working in offices and they dress differently. It is more of a longer-term trend,” he said.

The sartorial shift has translated into sales gains for top brands.

Coach Chief Executive Officer Lew Frankfort said men’s accessories make up about 5 percent of sales now, and his company plans to open more stand alone men’s stores.

“We are thinking about urban and nearby suburbs outside major metropolitan areas where there is a more discerning male consumer,” Frankfort said.

He added that as Coach becomes a global brand, “The No. 1 opportunity for us is China. We believe the opportunities are boundless in that market.”

Oscar de la Renta, renowned for its cocktail dresses and evening gowns, is also thinking of jumping into the fray and developing a line of men’s clothing.

But Chief Executive Alex Bolen said the New York-based designer will be careful so as not to disappoint its clients.

“We are continuing to experiment with it. I want to do it, but I want to do it exactly the right way,” Bolen said, noting that the company would more likely do some high-end casual wear with a made-to-measure suit service.

Italy’s Valentino sees the men’s segment as a source of growth. Chief Executive Stefano Sassi said men’s items accounted for about 8 percent of sales, a portion that could double within three years.

GROWING, BUT STILL A NICHE

Despite the potential men’s luxury offers, it may be limited to a few cosmopolitan centers and to a certain niche group of men, some executives said.

“Putting aside gay men, still — what is it? 85 percent of the men’s underwear in America is bought by women? Wives still buy and still influence most of the purchasing habits for men in America,” said William Taubman, chief operating officer of U.S. mall operator Taubman Centers Inc (TCO.N).

Some luxury retailers opening men’s stores have done so primarily because of space shortages rather than deliberate strategy decisions, Taubman said.

“Having a separate men’s store creates an inconvenience,” he added.

At Saks, women’s apparel made up about 35 percent of total sales in 2009, more than double men’s clothing, and CEO Stephen Sadove said he did not expect that ratio to change much.

Men still lag far behind women in their shopping habits. Online luxury shopping club Gilt Groupe said that 25 percent of its members are U.S. men.

And some despair of ever converting a very large number of khaki-clad, T-shirt loving Americans to a higher sense of style.

“I believe the American male is largely uneducable. We need to focus on the segment of males that have real discerning taste,” said Coach’s Frankfort.

(Additional reporting by Antonella Ciancio in Paris, editing by Michele Gershberg, Leslie Gevirtz)

http://uk.reuters.com/article/idUSTRE6520GT20100603

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June 2, 2010

News Release: Japanese High Net-Worth Consumers Rate the “Best of the Best” Luxury Brands in Five Fashion Categories

(NEW YORK) June 2, 2010 - The objective and independent New York City-based Luxury Institute reported today the results of the “Best of the Best” luxury fashion brands in Japan based on the 2010 Luxury Brand Status Index (LBSI) survey. This survey identifies the top brands that deliver true luxury based solely on the unbiased ratings of wealthy Japanese consumers. The following five luxury categories were rated: Women’s Fashion, Women’s Shoes, Women’s Handbags, Men’s Fashion, and Men’s Shoes.

The LBSI asks high net-worth consumers to rate luxury brands by category across four equally weighted components: Consistently Superior Quality, Uniqueness and Exclusivity, Making the Customer Feel Special Across the Entire Experience and Being Consumed by People Who Are Admired and Respected. 

The “Best of the Best” are: (LBSI score out of 10)

Women’s Fashion (Ready-to-wear)

  • o Hermes-7.28
  • o Chanel-7.27
  • o Giorgio Armani-6.80

Women’s Handbags

  • o Hermes-7.77
  • o Chanel-7.06
  • o Louis Vuitton-7.01

Women’s Shoes

  • o Christian Louboutin-7.39
  • o Hermes-7.20
  • o Ferragamo-7.18

Men’s Fashion (Ready-to-wear)

  • o Ermenegildo Zegna- 7.17
  • o Hermes-7.01
  • o Giorgio Armani-6.89 

Men’s Shoes

  • o John Lobb-7.34
  • o Testoni-7.32
  • o Ferragamo-7.11

“Japan may be a challenging market for luxury, but it is still a huge market compared to most other geographies”, said Milton Pedraza, CEO of the Luxury Institute. “We see major efforts on the part of our luxury brand clients to differentiate themselves by dramatically out-behaving their competition rather than merely outperforming on products. Extraordinary customer experiences will be the drivers of luxury success in Japan’s large, but stagnant market”

The proprietary Luxury Brand Status Index (LBSI) survey is the only unbiased measure of the prestige of leading brands among wealthy Japanese. A national sample of 600 wealthy Japanese consumers, half male/half female, with a minimum household income of 15 million Yen (approximately $165k) was surveyed online. Males rated only the men’s categories and females rated only the women’s categories.

About the Luxury Institute

The Luxury Institute is the uniquely independent and impartial ratings, research and Luxury CRM consulting institution that is the trusted and respected voice of the high net-worth consumer. The Institute provides a portfolio of proprietary publications, research and consulting services that guide and educate high net-worth individuals and the companies that cater to them on leading edge trends, high net-worth consumer rankings and ratings of luxury brands, and best practices. The Luxury Institute also operates LuxuryBoard.com, the world’s first global, membership-based online community for luxury goods and services executives, professionals and entrepreneurs.

Contact:
The Luxury Institute, LLC
Martin Swanson
Vice President Business Development
(914) 909-6350
mswanson@luxuryinstitute.com

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May 4, 2010

French Dressing: Louis Vuitton

April 29, 2010
Wall Street Journal Magazine

Is there a logo with a better pedigree, or a more resilient lifeline, than the LV of Louis Vuitton? A look at the 156-year-old brand.

As brands go, Louis Vuitton is up there with the best. In fact it may be the best if you are talking about global recognition and plaudits in the style stakes. But like anything with longevity, the regal LV initials (first stamped across leather trunks favored by royalty) have had their ups and downs in the cool stakes. The downs were mostly when the economy was “up” during the mid ’90s and early 2000s when, like all the major luxury brands, Vuitton experimented with “masstige”-creating gateway products for the aspirational to buy into. Despite this and having a product that’s notoriously easy to counterfeit (a recent court ruling making it easier for LV to go after companies that use its trademarks in Web advertisements to sell fake bags will help), luxury analysts and marketing consultants agree that the company has managed to shore up both ends of its market in a way that no other luxury brand-not even Gucci, Hermès nor Chanel- has done. (Vuitton is so canny that it has the solidity to take risks in potentially unsettled markets: It recently opened a store in Ulan Bator, the capital city of Mongolia, which has been betting on mining contracts to bring a rush of wealth to its emerging economy.)

“Ubiquity tends to be the antithesis of luxury,” says Milton Pedraza, CEO of the Luxury Institute, a consulting and analysis firm. “That hasn’t happened with LV. It’s no longer that little restaurant with no name that only you know about, but it still appeals to a huge number of people around the globe.”

But the value of a real “winner” in the global luxury stakes is whether a brand can withstand the slings and arrows of the outrageous fortune and attention that are bestowed upon it and still come out with its reputation unsullied. It’s a testament to Louis Vuitton (bought by LVMH CEO Bernard Arnault in 1989) that the moment it looked somewhat, shall we say, “available,” the company reinvigorated the logo.

To read the complete article, visit http://magazine.wsj.com/features/phenomenon/french-dressing/

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April 27, 2010

News Release: Wealthy U.S. Consumers Rate the Most Prestigious Luxury Watch Brands-Blancpain, Vacheron Constantin, Breguet

(NEW YORK) April 27, 2010 - The objective and independent New York City-based Luxury Institute reported today the top-rated luxury watch brands in the 2010 Luxury Brand Status Index (LBSI) survey. This survey identifies the brands that deliver true luxury based solely on the unbiased ratings of wealthy U.S. consumers.

High net-worth consumers rated Blancpain the “Best of the Best” among 33 luxury watch brands. Despite being a relatively unknown brand, Blancpain clearly stands out as the most luxurious brand of the 33 in this study, with the highest ratings for all four component measures of the LBSI and both outcome metrics. 

The LBSI asks high net-worth consumers to rate luxury brands by category across four equally weighted components: Consistently Superior Quality, Uniqueness and Exclusivity, Making the Customer Feel Special Across the Entire Experience, and Being Consumed by People Who Are Admired and Respected. 

The “Best of the Best” are (LBSI score out of 10):

Luxury Watches

  • o Blancpain-8.74
  • o Vacheron Constantin-8.15
  • o Breguet-8.09

“The luxury watches category is one of the oldest and most prestigious,” said Milton Pedraza, CEO of the Luxury Institute. “And yet the industry is stuck in time in terms of its distribution and customer relationship building innovations. We predict that more luxury watch brands will build their own direct distribution channels via retail and online as they realize that the future belongs to those watch brands that have direct and deep relationships with their end consumers.” 

The proprietary Luxury Brand Status Index (LBSI) survey is the only unbiased measure of the prestige of leading brands among wealthy Americans. A national sample of 505 ultra-wealthy American consumers, with weighted average household income of $845,000 and average investable assets of $16.6 million, was surveyed online.

About the Luxury Institute (www.LuxuryInstitute.com)

The Luxury Institute is the uniquely independent and impartial ratings, research and Luxury CRM consulting institution that is the trusted and respected voice of the high net-worth consumer. The Institute provides a portfolio of proprietary publications, research and consulting services that guide and educate high net-worth individuals and the companies that cater to them on leading edge trends, high net-worth consumer rankings and ratings of luxury brands, and best practices. The Luxury Institute also operates LuxuryBoard.com, the world’s first global, membership-based online community for luxury goods and services executives, professionals and entrepreneurs.

For Further Information, Please Contact:
The Luxury Institute, LLC
Martin Swanson, Vice President, (914) 909-6350, mswanson@luxuryinstitute.com

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April 21, 2010

News Release: Wealthy U.S. Consumers Rate the Most Prestigious Luxury Jewelry Brands

(NEW YORK) April 21, 2010 - The objective and independent New York City-based Luxury Institute reported today the top-rated luxury jewelry brands in the 2010 Luxury Brand Status Index (LBSI) survey. This survey identifies the brands that deliver true luxury based solely on the unbiased ratings of wealthy U.S. consumers.

High net-worth consumers rated Graff the “Best of the Best” among 21 luxury jewelry brands, securing top ranks for three out of four components of the LBSI. Asprey and Buccellati were ranked second and third, respectively. Buccellati has been consistently rated in the top three in previous years and is rated the most unique and exclusive.

The LBSI asks high net-worth consumers to rate luxury brands by category across four equally weighted components: Consistently Superior Quality, Uniqueness and Exclusivity, Making the Customer Feel Special Across the Entire Experience, and Being Consumed by People Who Are Admired and Respected.

The “Best of the Best” are (LBSI score out of 10):

Luxury Jewelry
o Graff-8.28
o Asprey-8.16
o Buccellati-8.14

“As the luxury jewelry industry makes its comeback, wealthy consumers are looking for truly differentiated value,” said Milton Pedraza, CEO of the Luxury Institute. “While quality and uniqueness are critical dimensions in jewelry, in today’s world the relationship with the client is the major differentiator. Clienteling has become the priority in luxury jewelry. Top brands are now investing in clienteling best practices training as part of creating true Luxury CRM cultures.”

The proprietary Luxury Brand Status Index (LBSI) survey is the only unbiased measure of the prestige of leading brands among wealthy Americans. A national sample of 505 ultra-wealthy American consumers, with weighted average household income of $845,000 and average investable assets of $16.6 million, was surveyed online.

About the Luxury Institute (www.LuxuryInstitute.com)
The Luxury Institute is the uniquely independent and impartial ratings, research and Luxury CRM consulting institution that is the trusted and respected voice of the high net-worth consumer. The Institute provides a portfolio of proprietary publications, research and consulting services that guide and educate high net-worth individuals and the companies that cater to them on leading edge trends, high net-worth consumer rankings and ratings of luxury brands, and best practices. The Luxury Institute also operates LuxuryBoard.com, the world’s first global, membership-based online community for luxury goods and services executives, professionals and entrepreneurs.

For Further Information, Please Contact:
The Luxury Institute, LLC
Martin Swanson, Vice President, (914) 909-6350, mswanson@luxuryinstitute.com

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April 19, 2010

‘Get-It-Cheap Party’ for Luxury Goods Ends at Saks

By Cotten Timberlake
Bloomberg News

April 19, 2010

Lisa Hagen bought a $395 Diane von Furstenberg sundress at Barneys New York last week, paying 58 percent more than she did for a similar dress two years ago.

“A lot of the high-end designers are at remarkably high prices,” said Hagen, 51, a marketing consultant in New York.

Still, she said, “I am willing to pay higher prices and full prices if I like it, it fits my need and I know I will use it.”

Luxury chains including Barney’s and Saks Inc. are selling costlier goods after scaling back discounts and promotions they offered to attract shoppers in the recession. Tiffany & Co. raised prices across the store. U.S. sales of luxury goods may rise 4 percent in 2010 after falling to $60 billion last year from a 2007 record of $72 billion, according to Bain & Co.

“The get-it-cheap party for luxury consumers has ended,” said Milton Pedraza, chief executive officer of the New York- based research firm Luxury Institute. “When consumers now turn over the product and look at the price, they see that those days of incredible discounts on luxury goods are over.” 

The higher prices are helping retailers improve their profitability after posting losses during the recession. Saks forecast an improvement this year in gross margin — the fraction of revenue left after subtracting the cost of goods sold. Dallas-based luxury chain Neiman Marcus Group Inc. said margins improved by 7 percentage points in its most recent quarter because markdowns were so much less.

Saks has climbed 42 percent in New York Stock Exchange composite trading this year. Tiffany has increased 17 percent.

More Costly

Saks had been the “poster child” for discounting, Chairman and CEO Stephen Sadove said in an April 15 Bloomberg panel discussion. The chain has since reduced inventory and is offering fewer discounts to sell more merchandise at full price, he said.

 ”You’re getting back to the basics of what the category was all about,” Sadove said.

 The average ticket price for U.S. luxury goods excluding jewelry jumped 11 percent in March from a year earlier, after year-over-year gains of 10 percent and 6.4 percent in February and January, respectively, according to MasterCard Advisors’

SpendingPulse data. The March gain was the biggest in the past two years. The steepest drop was a 13 percent decline in December 2008.

SpendingPulse, based in Purchase, New York, measures retail sales across all payment forms, including cash and checks. For its luxury measures, the firm isolates the top 10 percent of ticket prices in the high end of clothing and leather goods.

Luxury consumers have returned to the stores after stock markets rebounded, housing prices stabilized and Wall Street firms paid their annual bonuses. Sales of luxury goods soared 23 percent in March from a year ago, SpendingPulse said.

Biggest Gain

In the last months of 2008, luxury retailers discounted goods by as much as 70 percent to clear inventories that became bloated after consumer spending nosedived in the aftermath of the Lehman Brothers Holdings Inc. bankruptcy and the global financial crises.

Prices may continue to climb this year as fall merchandise flows into U.S. stores this summer.

“We are hearing that for fall sets, stores are looking to bring some higher-priced goods,” said Sapna Shah, principal of Retail Eye Partners, a New York-based retail research firm.

The average price of a luxury handbag sold at U.S. department stores is rising to $1,800 this year after falling to $1,600 last year from a pre-recession $2,000, Hana Ben-Shabat, a retail expert at the A.T. Kearney management consulting firm in New York, forecast in an April 15 telephone interview.

No Slam-Dunk

“They will do the slight increase if they can get away with it,” Pedraza said. “It’s not a slam-dunk.”

At Barneys, shoppers in December 2008 could buy Tod’s men’s chocolate brown penny loafers for $269, down from $390. On April 16, the Barneys Web site offered similar loafer styles at $395 to $495.

Dawn Brown, a Barney’s spokeswoman, declined to comment on pricing. The chain is privately held.

Tiffany’s Web site on April 16 offered a Metro mini diamond cross necklace at $675, up 23 percent from the in-store price on Feb. 24. A Paloma Picasso green Zellige aventurine ring was at $525, an 11 percent increase.

Tiffany, the world’s second-largest luxury-jewelry retailer, raised its prices at the end of February for the first time in a couple of years to reflect higher product prices, said spokesman Mark Aaron. The average increase was more modest than the two examples above, Aaron said, without providing specifics.  The New York-based chain doesn’t discount its products.

Chanel, Charvet

Calls to Bergdorf Goodman stores revealed that a Jumbo Classic quilted Chanel handbag in black “caviar” texture with a leather gold chain is $2,995, up 20 percent from three years ago, and that men’s Charvet shirts start at $450. They were $425.

Salvatore Ferragamo ties cost $160 on the Bergdorf Goodman Web site. Three years ago they were $135. Men’s black Gucci loafers with silver horsebit buckles were priced at $475 to $595, compared with $450.

“Prices fluctuate based on exchange rates, materials and design features,” Ginger Reeder, a spokeswoman for Neiman Marcus, said in an April 18 e-mail.

Saks’s recent sales gains have been driven partly by an increase in the average price per unit sold, said Julia Bentley, a spokeswoman. A larger number of transactions also was a factor, she said. Comparable sales jumped 13 percent in March.

‘Desire Is Improving’

Neiman Marcus has also noted a recovery in sales at the highest prices. “Desire is improving,” Neiman Marcus Chief Financial Officer Jim Skinner said March 26 at an investor conference.

“Some of the hottest things we’re selling are at the very upper, upper end of our price range.”

Saks’s “substantial” rebound in full-price selling is helping its profitability, CEO Sadove said.

Gross margin jumped to 36.5 percent in the quarter that ended Jan. 30 from 21.2 percent a year earlier. The New York- based department-store chain said it expects that to widen to as much as 38 percent this year from 36.6 percent last year.

“There’s no question that an increase in full-price selling has a positive effect,” Sadove said.

Hagen, whose clients include Paris Residence Club, a collection of fractional ownership properties in the French capital, said she’s happy to pay for Domenico Vacca silk three- button shirts, which have cost $790 for the past five years, according to spokeswoman Laura Laudiero.

“I buy those shirts no matter what the price,” Hagen said. “Investment dressing!”

http://www.bloomberg.com/apps/news?pid=newsarchive&sid=aCRvaA6GfixQ

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April 3, 2010

What Men Want

by Sonia Kolesnikov-Jessop
Prestige

Luxury fashion brands are working hard to woo male customers, with den-like stores that guys can spend time in without feeling intimidated, reports

The interior of the tall and narrow red-brick building on New York’s Madison Avenue has cherry-wood panelling and plush leather sofas - the kind of decorative elements usually associated with a gentlemen’s club or a traditional tailor’s shop - and the store’s uncluttered interior design makes it immediately welcoming and friendly to navigate. This is the universe of Hermès Man, a 2,475-sq-ft, for-men-only boutique. “My fondest wish for this store is that the man who steps inside forgets he was only going to stay five minutes, then suddenly realises, to his surprise, that a full, enjoyable hour has gone by,” explains Véronique Nichanian, Hermès’ artistic director for men’s products.

In recent years, luxury brands have been lavishing increasing attention on their male customers, a reflection of the growing importance of menswear to their bottom line, as well as a realisation that men’s and women’s shopping attitudes and habits can be strikingly different. Even in mature luxury markets such as the United States and the United Kingdom, sales of men’s designer clothing have risen at twice the rate of the women’s sector over the past five years, says Fflur Roberts, luxury-goods manager at market-research firm Euromonitor International. In Asia, the retail market for menswear is one of the strongest in the world - for example, Euromonitor is forecasting that consumption of men’s luxury products in South Korea will rise 48 percent between 2009 and 2013.

During the crisis, men’s accessories have also proven to be more resilient than those for women. Paul Cadman, Ferragamo’s Asia- Pacific CEO, says that while the company noted a smaller increase in sales of ladies’ handbags and shoes last year, its maleoriented lines continued strongly. “I think that’s largely because men buy a product when they need one, while women buy when they need but also as an additional luxury purchase, and second luxury purchases went out of the window during the crisis,” says Cadman. He adds that the faster pace of growth of the brand’s men’s products was especially noticeable in developing markets, such as India and China.

“I think all luxury brands today understand there’s an opportunity in men’s products, due to the lack of competition in that market segment,” he adds.

Milton Pedrazza, CEO of the Luxury Institute, a New York-based research firm, believes that affluent men in general may buy fewer pieces than women, but they often buy far more expensive items such as bespoke and made-to-measure pieces. “They also tend to do product-specific destination shopping at highly specialised stores,” he says.

Marshal Cohen, chief industry analyst at the NPD Group, a research specialist in consuming and retailing, notes that men have become more style-conscious and increasingly confident shoppers. “Men aged 45-plus are carrying style into the workplace and beyond,” he says, “as they find a need to look more managerial, and many find themselves single again. The younger male consumers seek style to separate themselves from the competition.”

 A BOLD NEW WORLD
Comme des Garçons - Hankyu Men’s also houses its first ever men-only Louis Vuitton boutique and the first Japanese outlet for Tom Ford. In its first year of operations, the department store managed to beat its own revenue projections by six percent, raking in ¥26.5 billion in sales. Customer service has been at the heart of its success, with a fee-based personal advice and shopping service, along with VIP-member parties.

In the same year, Vivienne Westwood also opened her first ever store geared for men in Tokyo, while in the UK, Lanvin closed its womenswear store on London’s Bond Street and opened a men’s emporium in Savile Row, the city’s traditional bespoke-tailoring district. Last year, Harrods revamped its men’s floor to address a perceived growing male interest in all things sartorial, as well as new attitudes toward shopping. It now offers a store-within-the-store concept, with a menswear section that is closer to a modern gentlemen’s club decorated lavishly with marble flooring, wood panelling and plenty of leather chairs. It has increased its madeto- measure sales areas, introducing a bespoke service in Dunhill and Corneliani, and has also introduced Valentino and E Tautz to men’s tailoring. Feedback has been positive, and the department store is launching made-to-measure Tom Ford suits this spring.

In New York, in addition to Hermès’ first ever men-only boutique, Coach Inc opens its first men-only store next month on trendy Bleecker Street in the West Village, while later in the year, Ralph Lauren is hoping to convert its landmark Rhinelander mansion into a shop for men only. Meanwhile Vivienne Westwood is planning to open a new men’s boutique in Conduit Street in London, In Asia, Ferragamo opened its first men-only boutique in Macau last year and followed up with a second men-only boutique in Suzhou. “It’s still a bit too early, but we are seeing men congregate to these stores, especially the one in Suzhou. Our belt and wallet categories are doing very well. When men get disposable income in China, their first purchase is usually for themselves to show status,” Cadman says.

Comfortable, soft, and colourful is the definitive look this season. “Menswear has been reinvigorated, with designers showing much more daring and interesting styles,” says Jason Broderick, general merchandise manager for menswear at Harrods.

“It seems that the fashion houses believe that men are prepared to wear colour again, which shows that there is a growing confidence in the market,” Broderick adds. Reds feature highly in many collections - Gucci has fiery red for evening suits,  Bottega Veneta is mixing red with other strong colours such as purple and orange, with tie-dye used to good effect with tailored jackets and knitwear. Pastel colours of lilacs and lemon feature prominently in Burberry Prorsum’s collection (right), in sheer lightweight fabrics for suiting and outerwear, says Broderick.

Burberry offers softer shouldered suits, worn with crew necks and knits that have straps. Roberto Cavalli splashed pink, yellow and green on their tops, trousers and shiny shoes. Matthew Williamson’s new menswear collection includes knitwear in his signature vibrant colours, while Tom Ford also features strong colours in purple blouson jackets, electricblue suede jackets and pale blue and white suits.

The trend for the spring/summer 2010 menswear is a mix of tailoring and dressed-down looks. Suits are less structured than they have been recently, Broderick notes, adding even suits in white linen are less formal.

“There is a sheerness to fabrics, which gives a fluidity to the clothing when they are worn - ideal for the summer,” he says.

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March 23, 2010

News Release: Luxury Institute Survey: U.S. High Net-Worth Consumers Rank the “Best of the Best” Luxury Brands in Four Fashion Categories

(NEW YORK) March 23, 2010 - The objective and independent New York City-based Luxury Institute reported today the results of the “Best of the Best” luxury brands in the U.S. based on the 2010 Luxury Brand Status Index (LBSI) survey. This survey identifies the top brands that deliver true luxury based solely on the unbiased ratings of wealthy U.S. consumers. The following four luxury categories were rated: Women’s Fashion (37 brands), Women’s Shoes (38 brands), Men’s Fashion (32 brands), and Men’s Shoes (20 brands).

The LBSI asks high net-worth consumers to rate luxury brands by category across four equally weighted components: Consistently Superior Quality, Uniqueness and Exclusivity, Making the Customer Feel Special Across the Entire Experience and Being Consumed by People Who Are Admired and Respected. 

Which luxury providers deliver the best combination of quality, exclusivity, customer experience and peer prestige in the U.S.? 

The “Best of the Best” are: (LBSI score out of 10)

Women’s Fashion

  • o Roberto Cavalli-7.89
  • o Hermes-7.81
  • o Balenciaga-7.80

Women’s Shoes

  • o Christian Louboutin-8.54
  • o Manolo Blahnik-8.18
  • o Zac Posen-8.15

Men’s Fashion

  • o Ermenegildo Zegna- 7.50
  • o Brioni-7.44
  • o John Varvatos-7.29

Men’s Shoes

  • o Ferragamo- 7.69
  • o Hermes-7.46
  • o Louis Vuitton-7.30

“Each year we try to increase the number of brands that are rated by the wealthy and this has brought about some interesting surprises,” said Milton Pedraza, CEO of the Luxury Institute. “Brands that might not be expected to be top-rated by the fashion experts have made the top three. While unexpected, we see consumers as the ultimate experts on brand prestige and this year they are voting on the entire perceived price/value equation of the brand as well as prestige.” 

The proprietary Luxury Brand Status Index (LBSI) survey is the only unbiased measure of the prestige of leading brands among wealthy Americans. A national sample of 1265 wealthy U.S. consumers, half male/half female, with an average household income of $287,000 and average net worth of $3.8 million was surveyed online. Males rated only the men’s categories and females rated only the women’s categories.

About the Luxury Institute (www.LuxuryInstitute.com)
The Luxury Institute is the uniquely independent and impartial ratings, research and Luxury CRM consulting institution that is the trusted and respected voice of the high net-worth consumer. The Institute provides a portfolio of proprietary publications, research and consulting services that guide and educate high net-worth individuals and the companies that cater to them on leading edge trends, high net-worth consumer rankings and ratings of luxury brands, and best practices. The Luxury Institute also operates LuxuryBoard.com, the world’s first global, membership-based online community for luxury goods and services executives, professionals and entrepreneurs.

For Further Information, Please Contact:
The Luxury Institute, LLC
Martin Swanson
Vice President Business Development
(914) 909-6350
mswanson@luxuryinstitute.com

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March 19, 2010

The personal touch: Old strategy takes on a new meaning

By Claire Adler
Published: March 18 2010
FT.com

A côterie of top jewellers including Steinmetz, David Morris, Moussaeiff, Harry Winston and Tiffany and others - who prefer not to be named - are taking business very personally indeed.

They are making big sales behind closed doors to aficionados, Silicon Valley scientists, jewellery collectors and global powerbrokers in London, Palm Beach, the Napa Valley, Mumbai, Monaco and Hong Kong.

Steinmetz, a specialist in mining, cutting and polishing rare stones, has been selling jewellery in private homes and palaces for 40 years. “Private individuals are our whole business,” says Lior Levin, marketing director at the company that creates bespoke jewellery and partners Sotheby’s Diamonds, designed by New York-based James Taffin de Givenchy.

Steinmetz routinely holds appointment-only days in Hong Kong, London and Mumbai and intimate lunches at a private villa for eight to 10 guests during the Monaco Grand Prix.

“We maximise stock and can move it around efficiently,” says Mr Levin. “We don’t have stores draining our resources and we can retail at an effective cost. A hedge fund manager recently wanted to see pink, blue and yellow diamonds for his wife. We can take jewels and gemstones anywhere on the planet. Meeting sheikhs in their palaces in the Middle East is very common for us, more so than meeting at homes in the UK,” he says.

“When it comes to intimate social gatherings, the hosts are clients who have become our friends,” says Mr Levin who confirms that hosts typically receive a gift of jewellery.

“It’s a bit like an expensive Tupperware party. People are in their comfort zone, it’s less commercial, less pressing, less intimidating and more convenient than a boutique.”

Milton Pedraza, chief executive of the Luxury Institute agrees: “Going to the customer is an old strategy with great relevance in this economic environment. Selling high-end pieces without huge retail investments is a significant opportunity for the downtrodden luxury jewellery industry.”

 Read the full article at: http://www.ft.com/cms/s/0/f808bdfc-3155-11df-9741-00144feabdc0.html

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