Luxury Institute News

September 17, 2009

Despite the recession, gourmet tea has been posting strong sales, prompting some tea brands to consider expanding

NYT.com
Thursday, September 17, 2009

Milton Pedraza, chief executive of the Luxury Institute, a market research company in New York, said he believed that many tea suppliers had seen tea as a mass-market commodity and sold it that way, leaving space for entrants at the high end of the market.

“With the growing popularity of tea, there is an opportunity to differentiate at the top level, even in these challenging economic times,” Mr. Pedraza said. “There is consumer interest in the premium end of almost any category, and I believe a larger segment of tea connoisseurs can be developed globally. But it will take a great deal of education to help consumers to discern differences and be willing to pay a premium, so it will be a slow build.”

The global economic crisis may have dampened the appetite for high-end goods, but one small daily luxury - gourmet tea - has been posting surprisingly strong sales, prompting some tea brands to consider expanding around the world.

Their offerings have poetic names like Silver Moon, Emperor’s White Garden, Goût Russe Douchka and Sakura, Sakura!, which reflect the wide range of exotic flavors, attracting an almost religious following among tea lovers. While the rarest teas, like yellow teas, can cost $2,120 for a kilogram, or 2.2 pounds, gourmet teas cost 30 percent more than standard teas on average, making them an affordable luxury for many.

“There is definitely no crisis when it comes down to gourmet tea; our sales have been increasing every year by 15 to 25 percent ever since we started in 1987,” said François-Xavier Delmas, founder and chief executive of Le Palais des Thés in Paris.

He said the privately owned French company posted annual revenue growth of 19 percent in 2007-8, with sales of €9.66 million, or $14.2 million.

Le Palais des Thés’ experience has been similar to that of other luxury tea brands, as well as specialist retailers.

Read the full article here:

http://www.nytimes.com/2009/09/18/business/global/18tea.html?hpw

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June 25, 2009

Luxury Institute Survey: High Net-Worth Consumers Rank Ruth’s Chris Steakhouse as “Best of the Best” Fine Dining National Restaurant Chain

(NEW YORK) June 25, 2009 - High net-worth Americans rate the food, service and overall dining experience at Ruth’s Chris Steakhouse “Best of the Best” among the 20 most popular fine dining national restaurant chains.  Furthermore, according to the latest Luxury Institute “WealthSurvey: Food and Dining Habits of Wealthy U.S. Consumers,” diners with an average annual income of $336,000 and an average household net-worth of $2.2 million say that the current economic climate hasn’t diminished the bi-weekly frequency of their out-of-home dining. The questions were developed in cooperation with Concrete Marketing Solutions.

While wealthy diners identify Ruth’s Chris Steakhouse as the priciest chain restaurant, the Florida-based steakhouse’s superior ratings for food quality and service secure it as the top overall restaurant.

Often, dining out is a matter of convenience for the wealthy, and when it is, they seek value. Olive Garden has been the most popular destination over the past year, and was visited by 36 percent of these elite diners. Other popular restaurants include: 

  • Applebee’s (30 %)
  • Outback Steakhouse (28 %)
  • Chili’s (27 %)
  • Red Lobster (27 %)
  • TGI Friday’s (25 %)

“The nature of what constitutes a fine dining experience - well-presented and delicious food that’s served flawlessly in an environment that pleases all the senses - does not change simply because of the business cycle,” said Milton Pedraza, CEO of the Luxury Institute.  “This comes directly from the types of diners who don’t mind spending $300 or $400 on a dinner for two with a bottle of nice wine and dessert.”

Two-thirds of the wealthy say that Italian food is their favorite restaurant fare, adding to the appeal of Maggiano’s Little Italy, the second most popular chain that also ranks in the top three for food quality, service and restaurant décor. Portland seafood chain McCormick & Schmick’s finishes first for décor, second for service and third for overall experience behind Ruth’s Chris and Maggiano’s. 

Moderately priced chain PF Chang’s China Bistro received high marks for food quality-finishing third behind Maggiano’s and Ruth’s Chris-and earned a fourth-place ranking for overall dining experience.

The study also shows that forty percent of wealthy diners read reviews on the Internet, with Zagat being the most popular online restaurant advisory and with one in six turning to Dine.com.  Popular magazine sources of reviews are:

  • Food and Wine (32 %)
  • Bon Appetit (30 %)
  • Gourmet (22 %)
  • Wine Spectator (15 %)

About the Luxury Institute (www.LuxuryInstitute.com)

The Luxury Institute is the uniquely independent and impartial ratings and research institution that is the trusted and respected voice of the high net-worth consumer. The Institute provides a portfolio of proprietary publications and research and consulting services that guides and educates high net-worth individuals and the companies that cater to them on leading edge trends, high net-worth consumer rankings and ratings of luxury brands, and best practices. The Luxury Institute also operates the LuxuryBoard.com (www.LuxuryBoard.com), the world’s first global, membership-based online community for luxury goods and services executives, professionals and entrepreneurs.

For Further Information, Please Contact:

The Luxury Institute, LLC
Martin Swanson
Business Development
Phone: (914) 909-6350
E-mail: mswanson@luxuryinstitute.com

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January 15, 2009

News Release: Luxury Institute Announces “Toast of the Town” in Prestigious Wine and Spirits Category. High Net-Worth Consumers Rate More Than 100 Brands

MSNBC.com Tues., Jan. 13, 2009

NEW YORK, NY - The independent New York City-based Luxury Institute (www.LuxuryInstitute.com) today released its annual Luxury Brand Status Index (LBSI) for the wine and spirits industry. The results of the LBSI eagerly are awaited each year and are utilized by consumer-centric luxury brand executives to independently monitor how target consumers truly rate their brands in terms of critical luxury metrics. Rankings are derived from a survey of high net-worth consumers who rated more than 100 brands in 10 wine and spirits categories. The top-rated brands in each category are:

– Champagne and Sparkling Wine: Dom Perignon
– Cognac: Courvoisier
– Gin: Hendricks
– Liqueurs: Grand Marnier
– Rum: 10 Cane
– Scotch: Macallan
– Table Wines: Opus One
– Tequila: Patron
– Vodka: Grey Goose
– Whiskey: Woodford Reserve

“We offer our congratulations to the brands chosen as leaders in their category in our impartial survey,” says Milton Pedraza, CEO of the Luxury Institute. “It is a testament to the continued desire by value-minded luxury consumers for ‘true’ premium, luxury qualities in a variety of categories and services from apparel to wealth management. Wines and liquors are no exception. In this Darwinistic Era of Luxury, brands that claim to be prestige will have to deliver the qualities they tout, or perish.”

The proprietary Luxury Brand Status Index (LBSI) is the only measure of the prestige of leading brands amongst wealthy Americans. A national sample of 1,200+ wealthy American consumers was surveyed online by the Luxury Institute. The Institute’s respondents had an average weighted income of $342,000.00 and an average weighted net-worth of $2.9 million.

The LBSI asks respondents to rate the brands along four main “pillars” of brand stature:
– Consistently superior quality
– Uniqueness and exclusivity
– Social status as a product consumed by people who are admired and
respected
– Self enhancement, in that the brand makes the consumer “feel special”
across all aspects of the customer experience

In addition, the survey measures three critical “outcome” metrics, which are compared to the category LBSI:
– Worthiness of a significant price premium
– Willingness to recommend brands to people they care about and why, or why not
– Brand preference as the brand most likely to be considered the next time a purchase is made

“We’ve found that those brands committed to excellence are genuinely interested in where they stand in the mind of the high net-worth consumer,” Pedraza says. “For the rest, we caution that this is not the time to ‘fly blind’ as the final verdict on whether, or not, you qualify as a luxury brand is that of the hard-core luxury consumer.”

Survey results are weighted to match demographic and net-worth profiles of the same audience according to the latest Survey of Consumer Finances from The Federal Reserve.

About the Luxury Institute (www.LuxuryInstitute.com)
The Luxury Institute is the uniquely independent and impartial ratings and research institution that is the trusted and respected voice of the high net-worth consumer. The Institute provides a portfolio of proprietary publications and research and consulting services that guides and educates high net-worth individuals and the companies that cater to them on leading edge trends, high net-worth consumer rankings and ratings of luxury brands, and best practices. The Luxury Institute also operates the Luxury Board (www.LuxuryBoard.com), the world’s first global, membership-based online community for luxury goods and services executives, professionals and entrepreneurs.

For Further Information, Please Contact:

Evins Communications, Ltd.
Dotty J. Giordano, Director
Enid Lewin, Vice President
Phone: (212) 688-8200
E-mail: dotty.giordano@evins.com
E-mail: enid.lewin@evins.com

Luxury Institute, LLC
Martin Swanson
Business Development
Phone: (914) 909-6350
E-mail: mswanson@luxuryinstitute.com

© MarketWire 2009

View article http://www.msnbc.msn.com/id/28634932/

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